Archives for retail trends

Personalizing Your Omni-channel Outlook

What makes an in-store experience different from an online one? The people! Specifically, the customer service and shopping experience only your store can provide. When you think in terms of the total experience you are offering, you can engage your customers more fully. Read more:

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Customer Service Includes Selling

Sometimes the best way to provide excellent customer service is to suggest a new product. Sounds obvious, right? After all, the chief reason to go into a store is to purchase something. But retailers know that it can be difficult to walk the line between a hard sell and a helpful recommendation. Sometimes suggesting an upgrade is just what the customer needs. Find out why:

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How to Avoid Common Retail Pitfalls

Successful retail requires balancing what you have to offer with what your customers want, and can sometimes feel like a never-ending process. However, focusing your strategy around some essential areas will help you avoid some very common mistakes that other retailers may be making. Find out what areas may need some attention:

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What is the Future of Retail?

Everyone’s talking about the future of retail. But what do all the buzz words really mean? Take a look at two predictions for the future of our industry then explore how we can help you achieve them today:

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October 2015: The End of the Swipe-and-Sign Credit Card

Beginning later next year, you will stop signing those credit card receipts. Instead, you will insert your card into a slot and enter a PIN number, just like people do in much of the rest of the world. The U.S. is the last major market to still use the old-fashioned signature system, and it’s a big reason why almost half the world’s credit card fraud happens in America, despite the country being home to about a quarter of all credit card transactions. Check out what the updates mean for your store and how you can prepare:

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4 Steal-Worthy Retail Ideas for 2014

The world of retail is constantly changing, and coming up with unique ideas isn’t easy. Take a look at some of the ways major retailers are succeeding and see how you can repurpose them at your store:

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Holiday Shopping Trends Review: 5 Factors to Watch in 2014

As soon as the Halloween goods were swept off of department store floors, holiday decorations moved in to take their place. Nielson’s annual holiday shopping forecast predicts that American consumers will spend just two percent more than in 2012, reflecting cautious optimism about the economy. Take a look at some key holiday trends that will be essential to retailer’s success in 2014:

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Newest 2013 Social Media Trends Identified

Global Market Research provider Mintel has identified new trends in online consumer marketplace behavior gleaned from high-level research into the strategies employed by Fortune 500 companies across the US. While these strategies are implemented by big brands, there’s no reason you can’t apply their ideas to your own store. Take a look:

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The Perils of Social Media Holdout

The following excerpt is from an article written by Clara Shih, CEO & Founder of Hearsay Social. and Lisa Shalett, Managing Director and Head of Brand Marketing & Digital Strategy at Goldman …

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How Millennials Are Changing Everything About Retail Shopping

The following excerpt is from an article written by Sam McPherson, of Hanover Research, and published on Business News Daily. The article offers great insight into the adjustments retailers need to make …

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