Foreword Online

Ideas, information and industry news for collegiate retailers



UD Bookstore Sees the Difference a Wholesaler Can Make

Posted by Dean Asher on 10/25/16 8:16 AM

University of Dayton Bookstore had been a loyal partner store to its wholesaler for four decades. They had no particular qualms about their wholesaler or how they did business, but when the store needed more used titles to help students’ textbook scholarships go further, officials took a closer look at the alternative sources they'd utilized to fill gaps in their orders.

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Towson University Bookstore Offers Free Textbooks for 2015-16

Posted by Jason Smallheer on 9/26/16 5:00 AM

Students at Towson University in Towson, Maryland, have the opportunity to win free textbooks for the 2016-17 school year.

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UNM Bookstore Ditches Traditional Margins, Adds Price Comparison and Sees Big Boost in Unit Sales

Posted by Dean Asher on 9/19/16 5:00 AM

University of New Mexico Bookstore Director Carrie Mitchell jokes that sometimes, she thinks her state is a little behind the curve of textbook trends. When sales started to stagnate and decline for stores nationwide five or six years ago as students flocked toward perceived better deals online, the UNM Bookstore remained steady.

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Brown University Bookstore Tackles Record Turnouts With New POS [Case Study]

Posted by Dean Asher on 9/12/16 8:39 AM

The expense of upgrading to a new system can seem unnecessary. But as Brown University Bookstore realized, not taking advantage of the newest technology can be even more costly.

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Greetings from the Flagler College Bookstore: How One Store's Email Can Improve Faculty Relations Quickly

Posted by Dean Asher on 9/7/16 8:41 AM

To ensure students have the materials they need to be most successful in hand by the start of their classes, faculty and bookstores need to work together. Unfortunately, misconceptions and communication issues can — and frequently do — disrupt this important relationship.

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Titan Shops' Strategies for Successful Outreach

Posted by Kate Seat on 9/6/16 5:00 AM

It takes a lot of hard work and coordination to maintain strong on-campus channels of communication, but the payoff — a loyal customer base, timely adoptions and ensuring that your store is a vital part of your school’s ecosystem — is definitely worth it. The staff of Titan Shops at California State University-Fullerton have their campus outreach down to a science, with the results to prove it.

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Textbooks, Gummy Bears and Red Bull, Oh My: A Fresh Perspective on Buyback [Guest Blog]

Posted by Stephanie Webber on 8/31/16 5:00 AM

On average, there's not a lot of churn among college retail administrators. If you're subscribed to Foreword and reading this blog, odds are you've been in your position for a few years — and each buyback isn't exactly your first rodeo. But whether you've done two or two dozen, it pays to get a fresh perspective. Having started in June, MBS Supply Chain Analyst Stephanie Webber is fairly new to the textbook industry in general — and she got to work her first buyback ever just a few weeks later, when she volunteered to work the University of Missouri-Columbia's summer session buy. Keep reading after the jump to see what she learned about the process, and how it relates to what she does for MBS and its partner institutions every day.

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Pennsylvania College of Technology Students Give Store Site Fresher Look, More Function

Posted by Dean Asher on 8/29/16 5:00 AM

No matter the size of the school or the store, your students provide valuable insight into what you can tweak or change to be more appealing to your customers.

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How Plato Helps Flagler Increase Foot Traffic and Keep Customers Happy

Posted by Dean Asher on 8/22/16 5:00 AM

In an industry where the majority of business is conducted during just a few weeks each year, one of the many challenges of running a college bookstore is keeping people coming in-store between rush and buyback. Flagler College Bookstore figured out a great way to do it, with the help of an ancient philosopher.

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Fans Win with Mizzou Night at Busch Stadium

Posted by Kate Seat on 8/15/16 7:00 AM

On July 15, Mizzou fans took over Busch Stadium to watch the Cardinals go up against the Marlins. This event was part of the launch of a new initiative to co-brand college sports with Major League Baseball. To celebrate the new licensing partnership, the staff at The Mizzou Store and New Era Caps offered Mizzou fans a chance to win two tickets to the game, a one-night stay in a St. Louis area hotel and three MU/Cardinals caps.

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