Before rush starts, we recommend taking time to verify critical store technology is operating as it should. Taking this step helps to prevent transaction delays, customer frustration, and operational disruptions throughout the busiest time of year.
Before rush starts, we recommend taking time to verify critical store technology is operating as it should. Taking this step helps to prevent transaction delays, customer frustration, and operational disruptions throughout the busiest time of year.
Customer service is a pillar of retail. With growing competition from online distributors, it’s important that campus bookstores go above and beyond when it comes to serving customers. We recently interviewed Field Marketing Territory Manager Beth Gallagher about how bookstores elevate customer service.
Contact our editorial team to set up an interview or to contribute a guest post.
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