How can your campus store buyback and rental return messaging stand out this term? The answer lies in smart, streamlined communication that is aided by the MBS system’s communication tools.
The MBS system is designed to meet the real-world needs of college stores. One of its key features is the ability to process rental returns directly at the buyback counter. This saves time for both staff and students.
Here’s how it works:
- Rental textbooks are flagged in the system at the start of the term.
- During buyback, staff simply swipe a student’s ID to validate rentals.
- Any scanned rental titles are automatically recognized and processed.
Elevate Buyback and Rental Return Communication With inSite Alerts
Save your team time, improve transparency, and boost participation with inSite. You can automate reminders and alerts to keep students informed and engaged.
Buyback Alerts
Students who purchased books through your website will automatically receive alerts showing the current retail and wholesale values of their titles. They can also add books bought elsewhere to get value updates—all in one message.
Once students opt in by entering ISBNs, they’ll receive end-of-term notifications with:
- Book value
- Quantity your store is seeking
Rental Return Reminders
Choose from customizable templates to send reminders via email or text. These messages can:
- Notify students of upcoming rental due dates
- Provide instructions for returns
- Alert them about overdue items
Easy Setup for Rental and Buyback Messaging
Rental Return Reminders:
- Send emails or texts as often as needed.
- Use default copy or customize each message.
- Include key details using mail merge tags like:
- Rental Notice Book Details
- Rental Totals
- Due Date
- Rental Agreement
Buyback Alerts:
- Send your booklist to inSite from Arc.
- Set your buyback parameters.
- Create a buyback alert page on your site.
- Customize messaging to guide students on how to return or drop off books.
Once your inSite alerts are set up and ready for student information, let students know! Send an email or text explaining the feature and its benefits. Promote it throughout the term to maximize visibility and get maximum impact from the tool.
There’s still time to activate these features for this term. Reach out to your MBS System Representative for help getting started.
Not using MBS Store Technology Solutions yet? Schedule a demo to explore all the features and enhancements available to your store.
