Foreword Online

Ideas, information and industry news for collegiate retailers



Stronger College Store Customer Service With Daily Textbook Buyback

Posted by Liz Schulte on 8/16/21 8:30 AM

There are different ways buyback can be handled, depending on the college store’s goals. End-of-term events, cashless, online or daily are options that are available to stores. Today, we are going to look at how to set up a daily buyback and the benefits of choosing this method.

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Students Love WCU Bookstore’s Cashless Buyback

Posted by Liz Schulte on 5/10/21 6:30 AM

Unprecedented challenges often require creative solutions. For the Western Carolina University Bookstore, the uncertainty with COVID and students returning home before the end of the fall term meant that buyback would also need to be adjusted to fit current challenges. The solution the store found was to hold a longer, cashless buyback for students.

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Managing Buyback and Rental Returns Student Communication

Posted by Liz Schulte on 3/29/21 6:00 AM

Buyback is an important event for the college store. It helps stores ensure you have the low-cost used book inventory necessary for the following term and gives students an easy time and place to return rental books. However, due to state, local and campus restrictions, it may not be possible to have an on-campus buyback this term.

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Plan an in-Person Buyback Event This Spring

Posted by Liz Schulte on 2/22/21 6:30 AM

It’s nearly time for textbook buyback again. As the end of term swiftly approaches, it’s good to have a solid buyback plan in place that you can start communicating to students. An in-person buyback offers so many benefits to the college store and students. Today, we are going to look at ways stores can plan a safe, on-campus buyback this term.

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How to Make the Most of Your Buyback Promo Dollars

Posted by Liz Schulte on 11/18/20 6:30 AM

Digital advertising can help you expand your bookstore’s reach, but you may not have money set aside in your budget to invest in advertising online. This term, as buyback quickly approaches, consider using your MBS promo dollars to digitally advertise your in-store or online buyback.

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Planning for Fall Buyback and Rental Returns

Posted by Liz Schulte on 11/9/20 6:30 AM

Last week, MBS hosted a weeklong virtual forums event where college stores discussed different ways they can use the MBS system to meet current industry demands. On Tuesday, the focus was on buyback and rental returns in 2020.

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Peninsula College Bookstore Takes a Creative Approach to Buyback

Posted by Liz Schulte on 11/2/20 6:30 AM

Spring and summer buyback were challenging for college stores. Stores needed a plan that would ensure student and staff health and safety and follow local, state and federal guidelines as they constantly evolved. Peninsula College Bookstore looked at the resources available to them and decided to offer students buyback quotes through virtual video chats.

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Spotlight: Delta College Bookstore Streamlines Buyback and Minimizes Contact Points

Posted by Liz Schulte on 7/20/20 6:00 AM

An in-person buyback makes it hard for college stores to ensure both student and employee safety, but the Delta College Bookstore at San Joaquin Delta College came up with an ingenious plan that not only ensured everyone’s health and safety, but also made quarantining books simple. We recently sat down with Michael Williams, Auxiliary Services Operations Supervisor, to discuss how their buyback and rental return was set up and what made it a success.

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Dixie State University Campus Store Had 81% of Rentals Returned This Term

Posted by Liz Schulte on 5/26/20 6:00 AM

With college campuses shut down, Spring 2020 buyback and rental returns went into uncharted territory for a lot of stores. The Dixie State University Campus Store came up with a plan to work within these extraordinary circumstances to get the used books and rental returns they depend on each term, and the results were better than they hoped.

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Campus Store Conversations Buyback and Rental Returns Panel Discussion

Posted by Liz Schulte on 4/29/20 6:30 AM

Organizing buyback and rental returns is top of mind for many college stores as they work to develop strategies that will best support their store, students and school. We invited stores to join us for a Campus Store Conversations roundtable discussion to share what their stores have planned for the end of term.

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