Foreword Online

Ideas, information and industry news for collegiate retailers



Why Implement a Price Matching Strategy in 2022

Posted by Liz Schulte on 11/29/21 7:30 AM

The experience shoppers have with your store (in person or online) makes a huge difference. However, what goes into creating a shopper experience that brings customers back to your store? Quality products, excellent service and good prices are probably the top three for most shoppers. Today we are going to talk about how retailers ensure customers that they are getting a fair price from the store through price matching.

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Why Students Should Shop at the College Store This Holiday Season

Posted by Liz Schulte on 11/1/21 8:00 AM

With a busy shopping season quickly approaching, now is a good time to start reminding students why they should check out the campus bookstore for gift giving ideas. From preparing for finals to traveling over the holiday, there’s a lot on students’ minds. The college store can offer an easy shopping solution. Today, we’re going to look at reasons students should shop in your store and ways to inspire shoppers this year.

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Tips to Streamline Your Order Fulfillment Processes

Posted by Liz Schulte on 10/25/21 6:15 AM

Finding ways to save time and automate your workload is important, especially during the busiest times of the year. Even though many students are back on campus, fast online order fulfillment, multiple distribution options and managing the flow of in-store traffic is still essential to college store operations. Today, we will look at three ways that you can streamline fulfillment processes.

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MBS’ Fall Forums Offers College Stores a Virtual Systems Training Opportunity

Posted by Liz Schulte on 10/18/21 6:30 AM

It’s once again time for MBS’ biannual systems training event. This fall, October 25 to 29, MBS Store Technology Solutions will host the virtual event for college store system partners that provides stores with a first look at upcoming system enhancements, training on useful system functionality and a review of 2021’s system enhancements.

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Clever Ideas to Promote Your Loyalty Program

Posted by Liz Schulte on 10/11/21 10:00 AM

Whether customers are shopping online or in your brick-and-mortar store, a strong loyalty program can help encourage repeat visits and more frequent purchases. Today we are going to look at how you can develop a loyalty program students will love and a few ways to promote it to the campus community.

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3 Reasons to Budget for Collegiate Retail System Improvements in the Coming Year

Posted by Liz Schulte on 9/27/21 9:00 AM

It’s important to make plans that will continue to allow your store to evolve and grow, especially during times of tremendous industry change. Just coming out of rush is the perfect time to start noting upgrades you would like to make in your store. So, as you are planning and making budget decisions for the next year, here is why you should consider including system upgrades in your budget.

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Tips for Leveraging Dashboard to Elevate Business Intelligence

Posted by Liz Schulte on 9/13/21 6:30 AM

MBS Dashboard is an innovative business intelligence tool that helps college stores analyze and share their business successes. Through Dashboard, stores have access to reports, graphs, and other visuals with drill-down and filtering capabilities that make it easy to review, analyze and share the metrics that matter most to your store.

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Stronger College Store Customer Service With Daily Textbook Buyback

Posted by Liz Schulte on 8/16/21 8:30 AM

There are different ways buyback can be handled, depending on the college store’s goals. End-of-term events, cashless, online or daily are options that are available to stores. Today, we are going to look at how to set up a daily buyback and the benefits of choosing this method.

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How Can College Stores Improve Digital Accessibility for Students?

Posted by Liz Schulte on 8/2/21 7:00 AM

MBS Field Marketing Territory Manager Cathy Slane had the honor of presenting a session at the CACS 2021 Course Materials Virtual Summit. In her presentation, How Course Material Distribution Is Changing, she covered how bookstores adapted distribution methods during 2020 and the growing demand for digital course materials. Today, we will take a brief look at how college stores can help improve digital accessibility.

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How Is Course Material Distribution Changing?

Posted by Liz Schulte on 6/21/21 6:45 AM

The transformative nature of 2020 has affected nearly every aspect of the college store. So, what does that mean for course materials and how has it impacted distribution? This post will explore industry changes and how MBS is working to help college stores.

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