Foreword Online

Ideas, information and industry news for collegiate retailers



An MBS Premier Partnership Streamlines Processes for the Skidmore Shop

Posted by Liz Schulte on 10/24/22 6:30 AM

The Skidmore Shop at Skidmore College recently joined MBS in a Premier Partnership. With an assortment of invaluable benefits and MBS’ strong inventory supply, it was an easy decision for the store. We recently sat down with Martha O’Leary, Director of Brand Communications and Marketing; Dawn Greenlaw, Associate Director for Bookstore; and Becky Mattison, Sr. Academic Materials Associate, with the Skidmore Shop to discuss why they chose to partner with MBS and how the partnership has benefited their store.

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Registration Is Open for the 2022 MBS Virtual Fall Forums

Posted by Liz Schulte on 10/3/22 9:00 AM

Join MBS Store Technology Solutions for its biannual Virtual Forum (October 31 -- November 4). The week of events will include hands-on learning, new feature announcements, informative how-to sessions and best practices. Registration for each session is now open.

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College Store Conversations: Improve Customer Outreach With CRM

Posted by Liz Schulte on 5/23/22 7:00 AM

MBS CRM helps college stores improve customer outreach and service. This incredible tool is free for MBS Store Technology Solutions partners. Already stores are benefiting from expanded customer service and marketing technology. We recently sat down with Kurt Kaiser, Assistant Director — Course Materials, Colorado State University, to discuss how his store is incorporating CRM into its processes.

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Moving Forward With MBS

Posted by Liz Schulte on 1/27/22 1:00 PM

Those viewing MBS from the outside might assume we are like any warehouse operation. We check in, shelve and ship out course materials — that is true. However, MBS is also so much more. We are a technology company, industry leaders and innovators who serve and support educational institutions.

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Grand View University Bookstore Strengthens Course Material Communication

Posted by Liz Schulte on 1/17/22 6:30 AM

Years ago, Grand View University Bookstore started a bookstore committee to discuss all things course materials. The committee of students, faculty and the bookstore staff meet twice a year for an hour to talk about course materials, current trends and to open a dialogue between all the parties with a vested interest in campus course materials.

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What Reminders Should You Send to Students This Term?

Posted by Liz Schulte on 1/3/22 9:00 AM

Soon, students will return to campus for a new term. Now is a good time to start preparing your spring term student messaging to remind students about the services available to them through the campus store. We have collected a few ideas to help you get started.

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Why Implement a Price Matching Strategy in 2022

Posted by Liz Schulte on 11/29/21 7:30 AM

The experience shoppers have with your store (in person or online) makes a huge difference. However, what goes into creating a shopper experience that brings customers back to your store? Quality products, excellent service and good prices are probably the top three for most shoppers. Today we are going to talk about how retailers ensure customers that they are getting a fair price from the store through price matching.

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Why Students Should Shop at the College Store This Holiday Season

Posted by Liz Schulte on 11/1/21 8:00 AM

With a busy shopping season quickly approaching, now is a good time to start reminding students why they should check out the campus bookstore for gift giving ideas. From preparing for finals to traveling over the holiday, there’s a lot on students’ minds. The college store can offer an easy shopping solution. Today, we’re going to look at reasons students should shop in your store and ways to inspire shoppers this year.

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Tips to Streamline Your Order Fulfillment Processes

Posted by Liz Schulte on 10/25/21 6:15 AM

Finding ways to save time and automate your workload is important, especially during the busiest times of the year. Even though many students are back on campus, fast online order fulfillment, multiple distribution options and managing the flow of in-store traffic is still essential to college store operations. Today, we will look at three ways that you can streamline fulfillment processes.

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MBS’ Fall Forums Offers College Stores a Virtual Systems Training Opportunity

Posted by Liz Schulte on 10/18/21 6:30 AM

It’s once again time for MBS’ biannual systems training event. This fall, October 25 to 29, MBS Store Technology Solutions will host the virtual event for college store system partners that provides stores with a first look at upcoming system enhancements, training on useful system functionality and a review of 2021’s system enhancements.

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