Foreword Online

Ideas, information and industry news for collegiate retailers



Spotlight Navarro College: Hosting Spectacular Holiday Events

Posted by Lori Reese on 12/4/19 8:00 AM

Navarro Community College Bookstore Director, Terri Mitchell, knows how to host a successful campus event. Her bookstore organizes celebrations that promote the school, raise scholarship funds, bring prospective students to campus and foster deep ties with the college’s Texas community. This year, she co-led a talk about campus store events at the MEGA conference in Reno, Nevada, called “Food for Thought: What is your store worth to your campus and community?” It focused on creative ways to demonstrate your store’s value. Ms. Mitchell and her co-leader earned a standing ovation.

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Spotlight: How GVSU Maximizes Summer Sales

Posted by Lori Reese on 7/22/19 7:00 AM

For GVSU Laker Store, maximizing summer sales starts with strategy. The managers don’t waste resources trying to lure non-students onto campus. Instead, they target online sales, tour groups and newcomers visiting for orientation. Like other colleges, Grand Valley State University in Allendale, Michigan, quiets down after graduation in May. But that doesn’t stop the Laker Store from driving business with creative promotions throughout the summer months, according to the school’s Auxiliary Services Marketing Manager, Liza Guikema. Recently, Foreword Online sat down with Guikema to find out how the Laker Store succeeds with summertime efforts.

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OSU’s University Store Nurtures Lasting Student Relationships With Outstanding Tech Service

Posted by Lori Reese on 7/15/19 8:00 AM

Oklahoma State University's University Store has a smart approach to fostering student loyalty: an expert technology department, OrangeTech, with free services like repair and 3D printing. Any student in need of computer repair or assistance can find a tech-savvy associate on hand. For 3D printing, customers pay a minimal charge for materials but nothing for the processing and expertise. OrangeTech’s services give University Store an edge over off-campus retailers — and inspire customer allegiance.

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Spotlight: GVSU Laker Store Has a Social Media Strategy That Works

Posted by Liz Schulte on 6/3/19 6:00 AM

Social media is a fantastic tool for college stores. It helps you connect with students, alumni and parents in a consistent and meaningful way. However, developing a great social media presence requires strategy and fair amount of patience. Find out how the GVSU Laker Store has turned their social media efforts into a valuable store resource.

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What Do Customers Love About DVU Bookstore?

Posted by Lori Reese on 4/30/18 10:30 AM

Delaware Valley University Bookstore Assistant Director, Rick Horner, has a deep understanding of industry challenges. That’s probably one reason the Doylestown, Pennsylvania campus retailer continues to thrive.  

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Spotlight: How the Volshop Shows Students It Is More Than Retail

Posted by Liz Schulte on 1/10/18 5:30 AM

Student hunger on campuses is more prevalent than most people think. Head into a packed student center or campus dining facility, and it is easy to believe that the problem doesn’t exist on your campus, but chances are it does. According to a Students Against Hunger report, more than 45% of the 3,000 students surveyed from community and four-year colleges had experienced food insecurity in the past 30 days.

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The 2017 Best of College Store Scavenger Hunts

Posted by Lori Reese on 1/5/18 5:30 AM

Scavenger hunts offer college stores a wealth of opportunity. They bring students through your doors. They offer a fun way to bond with newcomers, while helping them make new friends, get to know the campus and become acquainted with your offerings. What’s the best way to ensure your scavenger hunt is a success? Here, we offer our compendium of scavenger hunt articles. They include tales of successful store events and our Monthly Marketing Plans, which make setting up your scavenger hunt quick and easy.

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Location, Location, Location: University of Mary Bookstore Makes the Most Out of Its New Locale

Posted by Liz Schulte on 12/18/17 5:30 AM

Earlier this fall, Kate Weinand with the University of Mary Bookstore came to Columbia, Missouri, to attend the MBS Systems Training Fall Forums event. Over the course of a few days, attendees are able to network with individuals from other stores and learn more about the capabilities of their MBS system. We sat down with Ms. Weinand to hear more about the University of Mary Bookstore and its new location. 

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Superb Student Service is the No. 1 Priority at Bloomsburg University Bookstore

Posted by Lori Reese on 12/4/17 5:30 AM

University stores are demonized on many campuses: “The bookstore is only out for profit,” faculty and students say. At Bloomsburg University Bookstore, nothing could be further from the truth. Manager Laura Heger stays enmeshed in student life, working actively to build the store’s reputation as a campus service through dialogue with customers.  

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What Accounts for Towson's Soaring Success?

Posted by Lori Reese on 10/16/17 5:30 AM

Some call it inclusive access, others all-inclusive. At Towson University, the program that builds textbook charges into course fees is called direct access. Whatever name you choose, there’s no doubt that University Store Director Stacy Elofir’s decision to use the model has been a boon for the retailer, the students and the school.  

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