Your store’s collegiate retail system is part of nearly everything you do in the store. It has the power to improve store processes or offer store associates the tools they need to provide truly outstanding customer service. When the time comes to replace your collegiate retail system, what are the most important metrics to look at to ensure you get the best system for your store.
Your collegiate retail system touches nearly everything that happens in your store. When staff stay current on new functionality and work with our representatives to ensure efficiency in store processes or to refresh their knowledge as you head into a seasonal event, your store can best utilize the resources and functionality available to you. MBS Store Technology Solutions works with its partners to help them succeed and fully use the technology available to them.
Keeping up with retail and educational trends can be a challenge for college stores, especially without the right hardware and software. That’s why MBS Store Technology Solutions works tirelessly to ensure our store partners have the tools and resources they need to efficiently manage every aspect of their business in-store and online, from textbooks to merchandise.
A student goes online to check her schedule for the upcoming term. She clicks on the registrar’s link which takes her directly to the college store site and prepopulates the online shopping cart with her required course materials. After reviewing the contents of the shopping cart, she selects in-store pickup to avoid shipping costs and checks out. The whole experience was easy, and she never once had to wait in line. She arrives in the bookstore on the designated date and time to pick up her order — ready to start a new term. This is a reality more and more students are experiencing. However, what goes on behind the scenes at the college store to make this possible?
Providing unparalleled support, improving college store processes and helping lower costs drives MBS Store Technology Solutions’ innovation and commitment to excellence. We are always working to bring the latest technology to college stores to help streamline store processes, giving you more time to engage and interact with customers.
Improve your store’s customer service and take your marketing to the next level with MBS Store Technology Solutions’ CRM. This valuable enhancement is available right now to every MBS system partner at no additional cost. With CRM, college stores can take control of the customer relationship and thrive.
Adopting a new collegiate retail system doesn’t have to be a monumental undertaking. With ample support, unfettered access to product experts and tailored training, your collegiate retail system switch will take your store to the next level. MBS Store Technology Solutions’ implementation team provides all of this and more.
Learning how to most efficiently and effectively use your collegiate retail system helps your store achieve its goals. MBS Store Technology Solutions offers college stores outstanding service at every level, including a specialized implementation team and a customer education team. Recently, we sat down with Wayne Jones, MBS Store Technology Solutions Manager of Customer Education, to learn more about how the customer education department supports new and existing college store partners.
Finding ways to save time and automate your workload is important, especially during the busiest times of the year. Even though many students are back on campus, fast online order fulfillment, multiple distribution options and managing the flow of in-store traffic is still essential to college store operations. Today, we will look at three ways that you can streamline fulfillment processes.
It’s once again time for MBS’ biannual systems training event. This fall, October 25 to 29, MBS Store Technology Solutions will host the virtual event for college store system partners that provides stores with a first look at upcoming system enhancements, training on useful system functionality and a review of 2021’s system enhancements.
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