Foreword Online

Ideas, information and industry news for collegiate retailers



Spotlight: Starla Marshall Says Students Want It All

Posted by Lori Reese on 9/12/17 5:30 AM

Oklahoma State University Store Assistant Director of Course Content Delivery, Starla Marshall, has worked in the college retail industry over 27 years. We visited the student-union housed Stillwater store — which serves the 26,000-plus students on OK State's main campus — for two days during 2017 fall rush to gain hands-on experience with textbook veterans. Marshall took time early one morning to talk to us about everything from industry changes to recruiting challenges and shelving course materials by author.

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Spotlight: Kelly Jones It All Comes Back to Service

Posted by Lori Reese on 9/5/17 5:30 AM

MBS Direct Executive Director of Client Services, Kelly Jones, has been helping educators find course materials solutions since 2002. We sat down with her to discuss the latest challenges in education, the reason more schools are investing in hybrid solutions and the future of the textbook industry.

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Spotlight: Wayne Jones Customers Leave More Confident

Posted by Lori Reese on 8/31/17 5:30 AM

With MBS Systems Training 2017 Fall Forums fast approaching, we sat down with organizer and Customer Education Manager, Wayne Jones, to talk about de-stressing textbooks, fostering collegial connections and other reasons stores are getting registered now for the free training adventure here in Columbia, Missouri.  

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