Foreword Online

Ideas, information and industry news for collegiate retailers



Lori Reese

About Lori Reese

Lori Reese is a writer and an educator with 20 years of experience in higher education teaching.

Recent articles by Lori Reese

3 Ways Campus Stores Can Nurture College Student Wellness

Posted by Lori Reese on 9/11/19 8:00 AM

College student wellness has become a vital issue for all education stakeholders, including campus stores. Data shows that students experience more stress now than ever. Over two-thirds of college students struggle with mental health issues. Over half report trouble with depression. In addition, students describe feeling burdened by a growing roster of real-world concerns. They worry about paying for college, gun violence, racial injustice, divisive politics and the environment.

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The Faculty Event Marketing Template for Campus Stores

Posted by Lori Reese on 8/28/19 8:00 AM

Creating opportunity for interpersonal contact is one of the best ways for campus stores to increase faculty engagement. Here, you’ll find a marketing plan template for two kinds of event that are sure to attract teachers, faculty readings and a faculty appreciation night. Events like these can burnish your store’s reputation among faculty and nurture positive word of mouth in the campus community.

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Get Buy-in: The Dos and Don'ts of Increasing Faculty Engagement

Posted by Lori Reese on 8/21/19 8:00 AM

If you want to get buy-in for the campus store from faculty, it’s good to know the dos and don’ts of increasing faculty engagement. Set your sights high. Envision the kind of faculty engagement you want for your store, but remember: like any company or cohort, faculty members have their own culture, complete with common taboos.

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Which Faculty Have the Greatest Impact on Campus Store Business? An Illustrated Guide

Posted by Lori Reese on 8/14/19 8:00 AM

Excellent campus store faculty relations start with understanding your audience. You need to know as much as you can about the context in which teachers are most likely to receive your communication. Part IV of our Campus Store Faculty Communication Guide includes an illustrated guide to the academic teaching environment, a reference you can use to increase the effectiveness of your faculty message.

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3 Benefits of Marketing the Campus Store to Faculty

Posted by Lori Reese on 8/7/19 8:00 AM

Counting faculty members among a campus store’s target markets seems counterintuitive. College store professionals already work hard to coordinate faculty textbook adoptions. Without such efforts, fewer faculty and students would have essential educational materials. Why increase faculty engagement?

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The Top 3 Questions You Must Answer Before Emailing Faculty

Posted by Lori Reese on 7/31/19 8:00 AM

Your campus store's business health, adoption rate and value to students depend on increased faculty engagement. For that reason, you must be strategic about writing campus store emails to faculty. It’s essential to invest time and energy in developing an interconnected set of emails that increase engagement. If effective, a powerful message entices readers to open your emails and do what you ask them to do.

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Spotlight: How GVSU Maximizes Summer Sales

Posted by Lori Reese on 7/22/19 7:00 AM

For GVSU Laker Store, maximizing summer sales starts with strategy. The managers don’t waste resources trying to lure non-students onto campus. Instead, they target online sales, tour groups and newcomers visiting for orientation. Like other colleges, Grand Valley State University in Allendale, Michigan, quiets down after graduation in May. But that doesn’t stop the Laker Store from driving business with creative promotions throughout the summer months, according to the school’s Auxiliary Services Marketing Manager, Liza Guikema. Recently, Foreword Online sat down with Guikema to find out how the Laker Store succeeds with summertime efforts.

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OSU’s University Store Nurtures Lasting Student Relationships With Outstanding Tech Service

Posted by Lori Reese on 7/15/19 8:00 AM

Oklahoma State University's University Store has a smart approach to fostering student loyalty: an expert technology department, OrangeTech, with free services like repair and 3D printing. Any student in need of computer repair or assistance can find a tech-savvy associate on hand. For 3D printing, customers pay a minimal charge for materials but nothing for the processing and expertise. OrangeTech’s services give University Store an edge over off-campus retailers — and inspire customer allegiance.

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Why Is the Demand for Personalized Shopping a Boon for Campus Stores?

Posted by Lori Reese on 7/10/19 6:00 AM

Campus store customers want personalized shopping. Research shows the demand for connected shopping experiences has never been higher among consumers worldwide. Unsurprisingly, millennial and Gen Z shoppers are the most likely to expect retailers to use data in ways that make their retail experience convenient and memorable. 

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How College Stores Can Help Gen Z Change the World

Posted by Lori Reese on 7/3/19 6:00 AM

As a campus store professional, you’ve probably noticed a defining characteristic of Gen Z students: They care about the world. These young people are tuned into what’s happening, and they want to make a difference. One way campus stores can foster that drive is to draw on your connection with the larger community. Become a hub that introduces students to local volunteer opportunities.

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