Foreword Online

Ideas, information and industry news for collegiate retailers



Spotlight VP Human Resources Jerome Rader: Hiring for Rush

Posted by Lori Reese on 8/27/18 5:30 AM

Finding excellent seasonal employees is one of the greatest challenges college stores face. Bookstore jobs require intelligence, commitment and solid customer service skills. What’s the best way to attract good workers?

Each year MBS hires more than 500 temporary employees for rush. We sat down with MBS Vice President of Human Resources Jerome Rader to discuss recruiting tips and tricks — as well as potential red flags in the hiring process. With 27 years of MBS HR experience, Rader offers a wealth of expertise for college retailers.

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Spotlight: Victor Hoffman Talks MBS Arc

Posted by Lori Reese on 7/5/18 5:30 AM

The MBS Systems Advanced Retail Center, Arc, provides a single sign-on portal to a suite of cloud-based applications. The technology’s functionality drew praise at CAMEX and sparked intense interest among college store managers and directors. Here, we talk to MBS Systems Sales Consultant Victor Hoffman about how Arc can increase productivity and elevate the bottom line.

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Spotlight: David Ritz — How Bookstores Stay Viable

Posted by Liz Schulte on 6/7/18 5:30 AM

We had the pleasure of sitting down in Oklahoma with Territory Manager David Ritz to discuss his long career in the college bookstore industry and how he thinks college retailers can adapt to the changing course materials distribution environment.

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Spotlight Kim Miner: Keeping the College Store’s Voice at the Table

Posted by Lori Reese on 5/15/18 5:30 AM

With over 13 years in the course materials industry, MBS sales consultant Kim Miner has amassed an abundance of wisdom. We sat down with her to discuss the rapidly-changing industry — inclusive access, OER, hybrid store solutions and the future of digital. We also talked about why college store managers must ensure their voice is heard on campus.

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Spotlight: Patrick Cervenik It’s All Retail

Posted by Liz Schulte on 5/2/18 5:30 AM

MBS Systems Sales Consultant, Patrick Cervenik sat down with us to discuss the changes happening in the retail industry, and how college stores can stay adaptable to the transitioning environment.

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Spotlight Lilli Brooks: MBS Sourcing and You

Posted by Lori Reese on 2/12/18 5:30 AM

MBS Corporate Marketing Representative, Lilli Brooks, has exceptional knowledge of the collegiate retail industry. She travels the country, working with store managers and directors to help them improve efficiencies, sales and revenues. Because Lilli has observed the trend in marketplace sourcing close-up in a variety of contexts, she has in-depth understanding of its allure, its inconveniences and its dangers. We sat down to talk to her about how MBS’s new solution Simple Source will allow even the most time-strapped textbook managers to get into the sourcing game, while eliminating the dangers.

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Spotlight Lori Van Gerpen: You Need at Least One Foot on the Train

Posted by Lori Reese on 1/30/18 5:30 AM

Territory Manager Lori Van Gerpen meets with college stores and campus administrators across the nation. With more than 15 years in the course material industry — plus several years’ experience working in collegiate retail — Van Gerpen has a wealth of knowledge to share with those struggling to find course material solutions. We sat down with her to discuss the future of the industry — digital, Open Educational Resources (OER) and the need for all stakeholders in the course material process to be prepared for change.  

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Spotlight: Jim Luecke How Student Savings Impacts Student Success

Posted by Liz Schulte on 11/7/17 5:30 AM

Jim Luecke is a strategic sales consultant for MBS. In the over 12 years he has worked with schools and stores, Jim has collected an abundance of industry knowledge. He uses that expertise to help schools find course materials distribution solutions that best suite their unique needs and situations. We sat down with him to discuss where he sees the industry heading and what trends are gaining momentum as he visits schools across the country.   

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Spotlight: David Ritz — Winning Student Trust

Posted by Liz Schulte on 9/19/17 5:30 AM

We had the pleasure of sitting down in Oklahoma with Territory Manager David Ritz to discuss how he thinks college stores can gain student trust.

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Spotlight: Starla Marshall Says Students Want It All

Posted by Lori Reese on 9/12/17 5:30 AM

Oklahoma State University Store Assistant Director of Course Content Delivery, Starla Marshall, has worked in the college retail industry over 27 years. We visited the student-union housed Stillwater store — which serves the 26,000-plus students on OK State's main campus — for two days during 2017 fall rush to gain hands-on experience with textbook veterans. Marshall took time early one morning to talk to us about everything from industry changes to recruiting challenges and shelving course materials by author.

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