Foreword Online

Ideas, information and industry news for collegiate retailers



Featured store story

Superb Student Service is the No. 1 Priority at Bloomsburg University Bookstore

This month's monthly marketing plan

Think, Plan, Do: 2018 Marketing Plan

Featured content

Launch Into Success With MBS

How to Win Gen Z’s Loyalty for Your Store

See How a Cyber Monday Sale Can Boost Holiday Revenue

How Can You Create Faculty Evangelists?

Why Are Today’s Students So Anxious?

3 Ways College Bookstores Support Student Achievement

4 Things Students and Faculty Need to Know About Your Store

Nontraditional Students Are the New Normal

Print Vs. Digital Course Materials

Communicating With Faculty About Early Adoptions

5 Best Practices for Connecting with Gen Z on Social Media

How Can Campus Stores Calm This Uneasy Generation?

Students Are Sick With Anxiety: How Can College Stores Help?

Social Media Looks to Capitalize on Businesses’ Increased Digital Marketing Budgets

How Can Honesty Make Your Marketing More Powerful?

Publishing Executives Weigh in on Enhancing Student Affordability

3 Ways You Need to Reach Faculty About Adoptions

9 Ways to Keep the Back-to-School Rush Going

Snapchat: 10 Seconds to Create a Lasting Impression

Spotlight VP Human Resources Jerome Rader: Hiring for Rush

Beacons in Retail: What You Need to Know

How to Avoid the Retail Race to the Bottom

Just Say Please

The Return on Rental

Blink, Laugh, Share, Forget

Arc Transforms Drudgery Into Discovery

Win Student Trust From the Start

The Pitfalls of Big Data

Take the YouTube Plunge

Alphabetically Challenged: Another Reason Students Fail to Buy Textbooks

Spotlight Esther Rosner: Navigating the Changes in the Book Industry

Business Intelligence for a College Store

An Instagram Plan: Engaging Your Audience

An Instagram Plan: Creating Content More People Want

App-y Hour: August Monthly Marketing Plan

3 Easy Ways to Drive Foot Traffic

Innovate Customer Experience Without Breaking the Budget

How to Optimize Your Social Media Reach

Adopt What? 3 Secrets You Need to Know About Faculty

Linked Together

Augmented Reality in Retail

Include Food

Going Live Part Two

Going Live Part One

Is It Time for a New POS System?

Pinterest: Turn a Pin Into a Marketing Win

Rushing Toward Rush

Apple®’s Audacious Retail Moves

Retail Transformation

Spotlight: Victor Hoffman Talks MBS Arc

Happy 4th of July

Reclaim Hours and Energy With Arc

New Student Midnight Markdown: Monthly Marketing Plan

What’s the Deal With Live Streaming?

What Is Customer Service?

The Social Media Balancing Act

Three Ways to Connect With Students

Career Matters

The Potential of Podcasts

Barnes & Noble Education and Pearson Expand Relationship, Driving Access and Affordability at Campuses Nationwide

Reach Nontraditional Students in a Nontraditional Way

How to Capitalize on the Back-to-School Boon

A Picture Is Worth a Thousand Words: Social Media and the Smartphone Camera

5 Reasons You Should Sell Local in Your Store

Making the Leap with the MBS Systems POS on a Mobile Microsoft® Surface Pro

A Window of Opportunity

3 Attention-grabbing Social Media Ideas for College Stores

Spotlight: David Ritz — How Bookstores Stay Viable

Think, Plan, Do: 2018 Marketing Plan

Can Smartphones Replace Laptops?

5 Tips for Marketing to Your Chinese Students

Under the Influence: Social Media Takeovers

Snap to It: Three Snapchat Marketing Ideas

Find Out Everything You Need to Know About Digital Course Materials

Spotlight Kim Miner: Keeping the College Store’s Voice at the Table

A Look at How Students Buy Course Materials

Twitter Is Dead?

The Places to Be

How to Turn Around a Customer Service Nightmare

Do’s and Don’ts of Facebook Marketing for Businesses

The Unexpected Longevity of Print

Spotlight: Patrick Cervenik It’s All Retail

Spark Community Imagination: May Monthly Marketing Plan

What Do Customers Love About DVU Bookstore?

A Quick Guide to Last-Minute Buyback Promotions

Adapting to Digital

4 Proven Ways to Make Buyback Merry

5 Ways to Create Better Meeting Agendas That Will Make the Most of Your Time

Managing Unmanageable Employees

Textbook Wisdom: What Do You Lose Without the Required Texts?

A Guide to Using Memes, GIFs and Emojis on Social Media

Why You Should Respond to Customer Complaints

Textbook Wisdom: What Can You Learn from a Textbook Manager?

Virtually Confused: How to Talk Digital With Faculty

Six Strategies to Bring Students to Your Buyback This Term

Join the Fight Against Campus Hunger

OER by the Numbers

The Last-Minute Buyback Plan

Celebrate Cinco de Mayo: Monthly Marketing Plan

How Can inSite Help Make Your Buyback Amazing?

Don’t Miss MBS Systems Training Spring Forum April 17-19th

What You Need to Know to Reach Generation Z Students

Make a Plan to Increase College Store Traffic

Expert Advice to Increase the Reach of Your Email This Year

5 Things an MBS Microsoft® Surface Pro POS Will Do for You

Spotlight Max Garrett: The Vital Role of Course Materials in Education

Textbook Wisdom: Do Your Students Know the Value of Books?

Customer Service Drives Results

How to Make College Stores Successful Retail Destinations

What Are the Risks and Advantages of Price Matching?

How to Get the Most Out of Your College Store's Social Media

Spotlight Abraham Dyer: Ways to Differentiate Your Store

Slash Prices Next Friday the 13th

3 Keys to Employee Excellence

10 Things You Need to Know About Nontraditional Students

The 3 Big Secrets to Early Adoption Success

Loyalty Matters: How to Maximize Your Rewards Program

How Can Your College Store Provide Better Customer Service?

How to Build an Effective Survey in 5 Easy Steps

Textbook Wisdom: How Can the Official School Bookstore Help You (and Students)?

How to Refocus Your College Store’s Social Media Presence

Why We Still Need Print in a Digital World

Building a Communication Strategy

Spotlight Lilli Brooks: MBS Sourcing and You

4 Ways to Market Your Brand to Students

Why Now? The Adoption Answers You Need for Faculty

4 Practical Ways to Break Through to Generation Z

Textbook Wisdom: Why Should You Know About Alternative Content?

Increase Traffic With a St. Patrick’s Day Scavenger Hunt

Cleaning the Pasture

Spotlight Lori Van Gerpen: You Need at Least One Foot on the Train

Here Comes Disruption: Who Doesn't Want to Shop Amazon Go?

How Will Retail Change in 2018? Get the Year’s Predictions Here

3 Lessons Stores Can Learn From Amazon

Textbook Wisdom: Want to Help At-Risk Students? Get Your Book Orders in Early

Winning Faculty Allies in the Struggle for Affordable Course Material Solutions

Why Your Facebook Reach Is Down

Are Your Committee Meetings Effective or Prohibitive?

How Do You Hire the Best for Rush?

You Can Ensure Students Have Books Day One

The Life of a College Store Retailer

5 Ways You Need to Ensure Your Committees Are Vibrant and Productive

Spotlight: How the Volshop Shows Students It Is More Than Retail

Best Adoption Communication Articles 2017

Who Needs It? Explain Why the Book You Selected Matters

The 2017 Best of College Store Scavenger Hunts

Best of 2017: Monthly Marketing Plans

Get Ready for a Fun February Feud!

Foreword Online Will Return January 3rd

The Amazon Effect on Your Store

A Guide to Geofencing for College Stores

Share Your Thoughts: How Do You Show Customers You Care?

Location, Location, Location: University of Mary Bookstore Makes the Most Out of Its New Locale

Protect Yourself: Small Businesses are Prime Targets for POS Cyberattacks

Launch Into Success With MBS

The Pros and Cons of OER

Superb Student Service is the No. 1 Priority at Bloomsburg University Bookstore

The Resolution Reckoning: December Monthly Marketing Plan

Last Minute Holiday Promotion Ideas You Need

Three Reasons Customers Don’t Voice Their Complaints

Happy Thanksgiving!

Are Your Goals Limiting Your Growth?

Print Versus Digital: What Does the Latest Research Tell Us?

Easy and Timely Social Media Polls Produce Helpful Results

Taking Advantage of the Holiday Retail Boon

How to Make Your Mission Statement Matter

Spotlight: Jim Luecke How Student Savings Impacts Student Success

Jolabokaflod: Give the Gift of Books and Win Student Traffic

Think Positive

North Dakota State University Bookstore Saves Students $500,000

Catastrophe: What Happens When the POS Goes Down?

What Accounts for Towson's Soaring Success?

5 Ways You Need to Spotlight Students’ Bottom Line

Embrace Adventure: Register Now for Session 2 of MBS Systems Free Training Fall Forums

This Holiday Season, Host a Frugal Feast

Last Chance — Sign Up for MBS Systems Training Fall Forums Now

Meet Industry Trailblazers at MBS Systems Free Training Fall Forums

Spotlight: David Ritz — Winning Student Trust

Spotlight: Starla Marshall Says Students Want It All

In Store Pick-up Scores Big With Oklahoma State University Students

Go Pack!

Spotlight: Kelly Jones It All Comes Back to Service

Happy Labor Day!

A Festival of Silly Tricks and Sensational Treats

Spotlight: Wayne Jones Customers Leave More Confident

Relationships Matter

The MBS Way

UVU Bookstore Evolves With the Latest Technologies

Catching a Good One

Panola College Store Boosts Sales With a Personalized Touch

Join the Adventure: MBS Systems Free Training Fall Forums

Colleges in Crisis

Turning the Spotlight on You

Don’t Miss All That Foreword Online Has to Offer

Why Not Laundry? Bookstores Can Cater to a Need of All Students

Menlo College Campus Store Completes Long-awaited Renovation, Thanks to Marketing Students

Marketing in a Snap

Barnes & Noble Education, Major Educational Content Providers Commit to Fight Counterfeit Textbooks

Lane Community College’s Titan Store Scores Big With Convenient Food

UNM Bookstore Ditches Traditional Margins, Adds Price Comparison and Sees Big Boost in Unit Sales

UCM University Store Wins New Student Hearts With Orientation

The MBS Systems Microsoft® Surface Pro POS Brings UCM Opportunity

The CCRI Bookstores Go Beyond Selling Textbooks

Social Media Spectacular Part Three

MBS Expert: Benefits of Scale

Happy Fourth of July!

Social Media Spectacular Part Two

UC Davis Stores’ Late Night Shopping Event Turns Into an On-Campus Party

Social Media Spectacular Part One

4 Tips to Simplify Your Inventory

Cost Savings Through Scale

The University Bookstore's Dead Book Society Gown

The Aztec Empire

May the 4th Be With KSU Bookstore

Think, Plan, Do: June Monthly Marketing Plan

Happy Memorial Day

MBS Systems Expert Q&A: Security Part 2

MBS Systems Expert Q&A: Security Part 1

UNM Bookstore Goes Global with a New Passport Center

Amazon Cybercriminals Endanger Students

UMBC Bookstore; 51 Years of Event Innovation

Welcome to Clips

WKU Store Taps University President for Voicemail Promotion

Signs of the Times

Mystery May: Monthly Marketing Plan

MBS Systems Training Spring Forums Hosts 19 Schools for In-depth Learning Session

Should Cybersecurity Be Shared With Your Customers?

Lycoming College Partnership Better Serves a Diverse Student Body

The Top Five College Store Complaints and How to Fix Them

The Ichabod Shop “Memes” Business; Get Adoptions In

A Solution to Social Media Content

Buyback Is Where Student Savings and Success Start

Iowa State University Bookstore Repeats with College Materials Performance Award

Expand Your Professional Network at MBS Spring Forums

'April Showers Bring May Flowers' Customer Appreciation Sale

Facebook Pixels

Adoptions – Communication Leads to Savings and Student Success

Arc: The New Browser-based Retail Management Suite From MBS

Titan Shops Directly Engaged in Students Success

Avoiding the Social Media Black Hole

Campus Marketplaces: Beating 'em by Joining 'em

MBS Spring Forums Provides Hands-On Learning

Take a Tour of MBS [Video]

Colorado State University Bookstore; 2017 Collegiate Retailer of the Year

Five Ways to Get Out of Your Twitter Rut

Boost Sales With Old Inventory

Centennials Focus on Quality

Pi Makes the World Go Round — Or Is It Pie?

CU Book Store: MVP at ICBA

Join Us For MBS Systems Spring Training Forum

Dave Propst – 39 Years, a Legend and His Legacy

Don’t Give up on Brick-and-Mortar

UC Davis Stores: Students' Saving With Aggie Kickbacks

Bracket Battle in the College Store

Inspire Loyalty With Your Rewards Program

Electronic Shelf Labels; Technology Boosting Sales at USI

Kirkwood Community College: Communicating Success With Expo

Madison College Tackling Textbook Costs Through Teamwork

MBS at PowerSuites; Live at ICBA in Vegas

February 2017 – Spring into Savings

Blogging Benefits for College Stores

What a Bookstore Manager Wanted to Know on Day 1

Making Your Next Event Stress-free

Forget the First Impression, What’s Your Last-ing Impression?

Wartburg College Plays Games at Knight; Building a Community

MBS – 2016; The Year in Review

eCommerce Boosts Sales; 11 Misconceptions Holding You Back

Grow Through Social Media; Save Time, Money & Sanity

2017 Retail Predictions: Digital Gives Market Share Back to Brick and Mortar

Luther College Book Shop Goes Nutty; Doubles Sales

2017 Spring Rush Survival Guide; Are You Ready? - [Infographic]

Why Your Bookstore Should Use Text Messages to Bring in Customers

Your Store Marketing Keeps Crowds Coming

Customer Service Vs. Sales. Your Customers Want to Be Sold!

January 2017: Make It a Date with Your Store

Foreword Online Will BRB

4 Emerging Marketing Trends You Can Jump Into Now

Happy Holidays from MBS

What Does Your Customer Experience Say about You?

OBU Campus Store Expands Retail Operation by Outsourcing Textbooks

Connect with Your Customers for Continued Contact

Last Minute Holiday Retail Ideas

The Role of Direct Mail in Marketing to Digital Natives

Better Customer Service—use Twitter

Fresno State Kennel Bookstore Shares Secret to $100k Holiday Sale

6 Tips for Surviving Rush

Facebook Ideas Made Easy

Tips From the Field: Communication Between College Stores and Faculty Leads to Success

Greatest Hits of 2016: A Look Back at Foreword Online's Best Posts

Why Proper Training Will Lead to Your Store's Success

North Central University Simplifies Fulfillment, Saves Students Time

December 2016: Win FREE Textbooks for a Term

Are Textbooks Dead? Not Even Close

What the Increase in Distance Learning Means for Your School, and Your Brick-and-mortar Store

The More Things Change: How College Retail Hasn't Changed, Even When It Has

Demystifying the Latest Thing [Video]

Untether Your Point of Service with the MBS POS on Microsoft Surface Pro

Easy Ways to Increase Engagement: #TBT

Must-know Tips to Better Connect With Customers Via Email [White Paper]

New Duck Store Joins the Flock in $95M Facility

3 Tips for a More Successful Buyback

Submit Your Rental Lists Beginning Nov. 21

Thinking Outside the Walls: 3 Tips to Select the Right Mobile POS for Your Store

For College Stores, It's a Marathon

LLCC Bookstore Offers Locker Rental to Students

November 2016: 12 Days of Giving Sale

When the Writing's on the Wall: How to Tell If Your Wholesaler's Working Out for You [Quiz]

Washburn U Bookstore Serves up Special Offers for Students

See How Easy Retail Can Be [eBook]

Prospects Take Tour of MBS Home Office

UD Bookstore Sees the Difference a Wholesaler Can Make

What the MBS Field Force Learned to Help Your Store

Rocktober Is Here, and so Is Our Field Force

College Stores Across America Learn Helpful Hints at Fall Forums

Quick Tools to Step Up Your GIF Game

Sarah Shiflett Named Finalist in Columbia Tribune's Business Women of the Year

What Your Store Needs to Know about the Latest Instructional Tech Survey

inSite's Best Kept Secret: The Power of Price Comparison

3 Ways to Wow Your Savvy Shoppers

7 Reasons to Shop at Your College Book Store [Download]

How to Drive Customer Interaction and Engagement, in Store and Online

SIUE Cougar Store Rebuilds Social, Enjoys 50% Growth

October 2016: Green Friday

Draw Crowds With Fall-themed Events

Easy Tips to Improve Customer Experience at Your Store

We're #typeformforever, Are You?

How to Connect With Your Local Audience Using Pinterest

Towson University Bookstore Offers Free Textbooks for 2015-16

4 Tips For Talking to Super Busy People

The MBS Systems Dashboard — Making Your Tough Decisions Easy as Pie

How to Make Sure Your Marketing is Effective and Measurable

What Hammocks and Super Soakers Teach Us About the Bookstore Industry

Social Media Expert's Predictions for the Future of Marketing

How the Cookie Crumbles: Sourcing Problems, and How to Avoid Them

Why Adapt? Just Ask the Dinosaurs [eBook]

3 Simple Ways to Supercharge Your Social Media Strategy

5 Signs Your Employees Are Overworked

Important Millennial Shopping Trends Your Store Needs to Know

Greetings from the Flagler College Bookstore: How One Store's Email Can Improve Faculty Relations Quickly

Want a More Productive Staff? Don't Bribe Them, Order Delivery

September 2016: Don't Fear the Foot Traffic

Textbooks, Gummy Bears and Red Bull, Oh My: A Fresh Perspective on Buyback [Guest Blog]

3 Proven Ways to Get More Views on Your Videos

Pennsylvania College of Technology Students Give Store Site Fresher Look, More Function

4 Easy Ways to Show Your Employees You Appreciate Them

Facebook's Ad Changes, and What They Mean for Your Store

Take a Tour of MBS [Video]

5 Social Media Rules You Should Never Break

How Plato Helps Flagler Increase Foot Traffic and Keep Customers Happy

Pinterest's Video Ads Now Available (for Some)

Do's and Dont's for Great Store Displays

Surprising Stats That Prove You Need to be on Instagram [Infographic]

Easy Ways to Market Your Store that Cost Little to Nothing

Fans Win with Mizzou Night at Busch Stadium

After Rush Is Over, Do These Five Things

Why Omnichannel Is Now Do or Die in Today's Market

5 Ways Running a Bookstore is Like Competing in the Rio Olympics

Will Instagram Kill Snapchat?

4 Ways You May Be Losing Customers

What the Future Holds for Social Media Videos [Infographic]

How to Build Snapchat Geofilters for Your Store

New Updates to Snapchat Make Now the Perfect Time to Use It

August 2016: Promote Your Website Off-line

Putting Customer Knowledge to Work for You

Quick Tips for Writing Catchier Email Subject Lines

3 Ways to Make Your Store More Viable [Guest Blog]

Easy Ways to Humanize Your Social Media Updates

Customer Service Report — Spoiler Alert: It Matters!

Three Features Your POS Needs to Have

Eight Ways to Prep Your eCommerce Store for the New Term

How Managing Your Brand In-store and Online Can Strengthen Sales for Both

Quick Tips for Stronger Faculty Relationships [Download]

How an App Can Help Students Find a Better Fit for Their Major

How Pikachu Can Help Your Store Earn More Sales

Images to Help Make Marketing to Students Easier [Download]

How to Use Twitter for Customer Service

Gray's College Bookstore Puts a New Spin on "Cash or Credit?"

How to Tell if You're a Seagull Manager

Deadly Digital Marketing Myths You Might Believe

Arc: Flexibility that Promotes Productivity [Video]

Should We Keep Treating In-store and Online Shopping as Separate Experiences?

July 2016: Increase Student Interest with Pinterest

Why Delivery Is So Important For Your Store

The Role of Direct Mail in Marketing to Digital Natives

Snapchat Tricks Your Store Needs to Try

Danville CC Tackles Social Media with Three-Person Team

Customer Service Lessons From the Trenches

What Makes Data Governance So Important To Your Store

Are Students Being Priced Out Of a Higher Education? [White Paper]

Could Psychology Be the Key to Optimizing Your Social Media Strategy?

Flyer Spirit Reopens Right Next Door

Easy Ways to Increase Referrals and Word of Mouth

Contact Us

Are You Making This Critical Big-Data Error at Your Store?

The Keys to Being a Customer-Centric Store

Stats That Will Help Your Store Make a Bigger Impact on Instagram

Randolph-Macon Earns Loyalty with Revamped Program

Easy Edits That Will Help You Write More Effective Social Media Posts

One Thing You Need If You Want to Get Better Sell-through Online

3 Window Display Ideas You Can Try at Your Store

Questions to Ask Before Creating Your Next Social Media Account

6 Dream Upgrades for Modern College Stores

3 Reasons Your Brick-and-mortar Store Isn't Going Anywhere

Instagram's Business Tools: What They Mean For Your Store

Sourcing for Success: Experience a Simple, More Efficient Process with MBS’ New Sourcing Service

June 2016: Social Scavenger Hunt

The Top 11 Misconceptions about eCommerce That Could Be Blocking Sales at Your Store

Surefire Ways to Promote Yourself on Social Media

3 Ways to Be a Customer Service Hero

Why Shopping Offline is More Appealing Than Some People Think

A Beginner's Guide to Facebook Live

3 Tips to Avoid Turning Off Customers

How to Boost Your Facebook Engagement Without an Ad Budget

How to Get a Fresh Look for Your Store, Without Breaking the Bank

How to Make Sure Your Social Media Accounts Stay Secure

Millennials Might Like Email More Than You Think

The State of eCommerce in 2016 [Infographic]

Drive Traffic to Your Store and Incentivize Students to Put Their Phones Down with Pocket Points

Improve Your Social Media Presence in Less Than 60 Minutes

3 Simple Ways to Give Millennials Better Customer Service

How to Break Free of Creative Cabin Fever

The Importance of Listening on Social Media

May 2016: Bookstore Block Party Blowout

What's Responsible for Lost Time at Work [Infographic]

Three Ways to Make Grade-A Social Media Content on a Hamburger Timeframe

Is Digital Officially More Popular Than Print?

If You Don't Get on Snapchat Soon, It'll Be Too Late

De Anza, Foothill College Directors Reminisce About Decades in Books

How Giving Back Can Get More Sales for Your Store

Mobile Stats Your Store Should Know

Turning Customers into Brand Ambassadors for Your Store

Exploring Arc: Watch the Webinar Recap

Foreword Turns 5: And the Winner Is...

Foreword Turns 5: What's Next for Foreword Online

Foreword Turns 5: Our Friends Celebrate

Foreword Turns 5: A Look Back on Half a Decade

Foreword Turns 5: From Marketing to Sales, What Foreword Means to Us

The Birthday Bash Starts Monday!

How Your In-store Planning Can Help You Build Your Digital Experience

Why Gift Registries Work for College Stores

The Do's and Don'ts of Building a Social Media Following

April 2016: Customer Loyalty Month

Foreword Online Marketing Plans

How to Determine What to Promote Online

MBS: The Story So Far [Video]

Simple Ways to Increase Customer Retention Rates

How to Build the Perfect Instagram Page

The 4-Step Creative Process to Move Away from the Obvious and Towards Innovation

Social Media Strategies Your Store Can Learn From Big Businesses

Ashland University Bookstore Looks Forward to Celebrating Another Mother - Daughter Tea

The 10 Stages of Receiving Adoptions, Told Through GIFs

MBS Bids Fond Farewell to Steve Schwarz

Arc Steals the Show at CAMEX

How to Handle Social Media Complaints

6 Tools Your College Store Absolutely Needs to Use [Download]

How Should Retailers React to Facebook Reactions?

What an Optimized Facebook Ad Looks like, and How You Can Make One [Infographic]

Happy Customers, Happy You [Slideshare]

Social Media Advice You'd Be Wise to Ignore

Why Empowering Employees Improves Customer Service

How to Keep Your Store's Voice from Being Drowned out on Social Media

Small Business Trends & How MBS Can Help You Take Advantage of Them

March 2016: Foolish Flash Promotion

The Book Mark Has Big Hit with Candy Bouquets

3 Reasons to Hire Millennials

Three Spring Cleaning Tips for Your Store and Inventory

Educate Faculty about Adoptions [Marketing Materials]

Snapchat for Business [Infographic]

4 Ways to Combat Showrooming in Your Store

Why Are Loyalty Programs so Important [Infographic]

How Going Paperless with Receipts Can Benefit Your Store and Students

The Top Five Benefits of eCommerce in College Retail

What's Up with Twitter's New Timeline?

7 Customer Service Fails That Could Get You Dumped

One Third of Retailers Are Letting Customers down in One Easy Way: Are You?

Spring Foreword with Arc, P2PE and Sourcing

Too Busy for Social Media? Automate it!

The ISU Bookstore Gives the GIFT of Great Service

3 Ways to Set a Great Example for Your Staff

What Punxsutawney Phil (and Bill Murray) Taught Us about Posting Online

What Today's Teens Mean for Tomorrow's College Store

February 2016: Swap and Shop at Your Campus Store

How to Cope When Bad Weather Hits Your Store

Four Keys to Better Branding in 2016

The Social Media Skills Gap

Centralia College Drives Facebook Engagement with Guessing Contest

How to Make Your Store's Pinterest Page More Productive

Three Reasons You Really Need to Attend Trade Shows in 2016

Strengthening the Relationship Between Your Store and Your Faculty

Best Customer Service Practices for Social Media

Event Planning Checklist [Download]

Rush Survival [Infographic]

Campus Marketplaces: Beating 'em by Joining 'em

Is This New Social App Peachy for Your Store?

The Best & Worst Times to Post on Social Media

Why Proper Training Leads to Store Success [Download]

Are You Reaching Your Customers with All 5 Senses?

How Teaming up with Your Team Can Boost Your Business

Setting Your Store Apart [Guest Blog]

University of St. Thomas Breaks Boundaries with Mobile POS

The MBS Digital Foreword

January 2016: Snappy Hour

Good Customer Service Is Your Best Investment [Infographic]

When Responding to Customers, Do You Draw Fast Enough?

The MMP MVPs of 2015

The Best Practices for Facebook Contests

UVU Heats up Buyback Marketing with Hot Cocoa

7 Simple Changes That Could Rock Your Store

83% of Retailers Ignore Customer Comments on Social Media — Here's Why You Shouldn't

2015 in Review: Our Top 10 Store Stories

How to Sell More This Holiday Season

What Will Consumers Look for in 2016?

Three Ways to Make Your Store Run Smoothly Next Year

Negative Feedback? No Problem!

December 2015: What’s Your New Year’s Anti-Resolution?

The Phoenix Bookstore Schmoozes with Students

14 Bookstore Moments During the Most Wonderful Time of the Year

4 Creative Holiday Promotions, Adapted for College Stores

Why You Must Deliver an Experience When Marketing to Millennials

How Twitter Makes It Easy to Pick Your Students' Brains

Is Your Store's Website Ready for Black Friday?

The University of Central Missouri Unveils Their New Bookstore [Video]

8 Easy (Free) Tools to Make Your Social Postings Shine

What Netflix and Hulu Have Taught Us about Omnichannel

The Power of Personalization

Tools That Will Help You Save Time on Social Media Management

Neumann University Captures Excitement, Interest from Pope’s Visit

Become a Stronger Manager in 3 Easy Steps

Am I Ready For Digital? (Is My Campus?)

What We Have in Common with the Kansas City Royals

SDSU Open Late for Halo Launch Party

November 2015: Down, Periscope!

Three Ways to Improve Your Training to Boost Today's Student Workers

EMV: the Tip of the Credit Card Security Iceberg

Why Do Our Brains Love Infographics So Much?

What We Learned at the Sales Meeting, and What It Means for Your Store [Guest Blog]

Does Experience or Attitude Matter Most?

What This Customer Service Survey Is Telling Your Store

Join Us in Recognition of Our Longtime Employees

The Best College Instagram Accounts

The Rocker Shop Celebrates National Student Day

What Makes a Great Boss?

The Real Cost Behind Loss Prevention

The Balancing Act of Seasonality

What Are the Most Popular Types of Photos on Instagram?

What Do Our Reps Have in Common with Thoroughbreds?

Facebook Accounts That Will Make You Smarter

Three Easy Ways to Make Sure Your Message Reaches Millennials

How Technology Helps You Organize Your Store

Don't Be That Person: Ways to Avoid Bad Twitter Behavior

Pick-a-pumpkin with the LSC Bookstore

Embrace Ecommerce, Because Brick-and-mortar Isn't Going Anywhere

October 2015: (Pumpkin) Spice Up your Store this Autumn with a Fall Fest

Students Rally to Keep the “UNC” in UNC Student Stores

Tips for Getting the Most Out of Your Facebook Page

The Wisconsin Red Shirt Allows Alumni to Give Back

5 Ways to Keep Your Employees Happy

How to Turn Your Salespeople into Brand Ambassadors

How to Learn What Will Sell — Straight from Your Customers!

How Periscope & Meerkat Can Help You Connect with Customers

VCSU Reaches Broader Audience with Crazy Day Sale

Inspired at Inbound, part 3 [Series]

Inspired at Inbound, part 2 [Series]

Inspired at Inbound, part 1 [Series]

Thinking About Getting an App for Your Store?

NDSU Opens the Doors for an After Hours Bash

Balancing Customer and Employee Happiness

The Art of Table Presentation

Why Students and Faculty are Behind Digital Learning, and How You Can Help

How Are Stores Improving Loss Prevention?

Take a Break from Rush with Our Super Short Survey

Trends in Textbook Rental [Infographic]

Every Industry Has Disruptors [Video]

September 2015: Rock the Vote with Campus Debates & Forums

OK State Shows Students the True Price of Buying Books

The Worst Questions to Ask Your Customers

Why Stores Without Music Have Fewer Sales and Less Productive Staff

Is the Dawn of Digital Finally Here?

Why Are 3 Billion People About to Join Social Media?

U of Toronto Press Reaches Nearly 100 Percent of Market Share

Do You Know Where Your Customers Are?

How a Good Website can Boost In-Store Visits

The Importance of Listening to Your Customers

Secret Social Media Hacks

The Flagler College Bookstore Plays Dr. Frankenstein

It's Time to Shelve "How Are You Today?"

Brand-Building in 7 Essential Steps

How to Manage Stocking and Returns so You Aren't Left Footing the Bill

Your Social Media Campaign Checklist

Riverland CC Bookstores Offer 3 Chances to Win the Window

Upgrade Your Displays with These 4 Tips

3 Great Facebook Giveaway Plans

The Weirdest Words Technology Has Added to the Dictionary

WCU Bookstore Creates Buzz with Booklet

August 2015: Laugh Off Bookstore Misconceptions by Reading Mean Tweets

Give Your Customers More than They Expect

Rush Survival [Infographic]

Why Mobile Apps Are Taking off and You Need to Have One

How Periscope Can Work for Small Business

Mobile Shopping Is on the Rise

The Top Four Social Marketing Changes to Look For This Year

5 Reasons to Shop at the Bookstore

30 Effective Social Media Tactics [Infographic]

3 Ways to Combat the Back-to-School Slump

Talking to Your Angriest Customer

From Digital Promotions to In-Store Traffic: What You Need to Know

Changes to Facebook's News Feed Lets Users Prioritize Who They Follow

Smart Ways to Use Snapchat for Business

University Book Store Welcomes Nick Offerman, Sans ‘Stache

Fringe Marketing Ideas and What You Can Learn From Them

Why Your Store Should Embrace Digital Marketing or Miss Out on Sales

11 Summer Store Events That Are All Too Familiar

The Ideal Business Strategy on Instagram

Washington & Lee Focus on Faculty

How Booksellers Can Sell on Social and the Tools They Need to Do It

July 2015: Spread the Word on Student Savings

Common Social Media Myths

University of Utah Saves Big with Big Data

What Magic Words Do Your Customers Want to Hear?

Booklog Users Gain Access to More Used Titles with MBS Partnership

When Balancing Budgets, Keep the Customer First

How the World Uses Twitter

When Brands Fire Back on Social Media

Second U. Store Will Open in $42 Million Complex

3 Ways to Beat a Summertime Slump

Why Nostalgia Can Help You Market to Millennials

MBS Salutes Our Newest Citizens

What Makes Brands Successful on Instagram [Infographic]

What Not To Do On Facebook

For Customer Retention Tips, Just Ask Taylor Swift

4 Ways to Make Your Next Survey Count

Why Everything You Know about Millennials Is Wrong

Why Aren't You Getting More Twitter Followers?

Penn College of Tech’s Director Celebrates 25 Years in Bookstore Biz

Customers Pick Brick-and-Mortar Stores More Often

How an Online Presence Saved a Business and Can Boost Yours

Great Social Media Collaboration Tools

June 2015: Future Fan in Training

Wheaton College Bookstores Jump in the Ring for Buyback

Set Your Store Apart with These Customer Service Tips

Get Free Tips You Don't Know about Writing Email Subjects Before It's Too Late

How to Make Your Next Buyback Even Better

Three Questions to Ask Yourself When Hosting a Promotion

How You Can Provide a Stellar Customer Experience

Walt Disney Kept Employees Motivated, and It Got Results

Merchandising Tips Designed to Attract

Which "Fringe" Social Networks Should You Be On?

Welcome New Students

UNC Doubles Their Buyback

Why Your Store Should Use Pinterest to Boost Revenue [Infographic]

How to Spend a $100 Social Media Budget

The UD Bookstore Turns Buyback into a Main Event

10 Tips for Earning Customer Loyalty

Three Big Marketing Lessons from the New Star Wars Trailer [VIDEO]

Three Tips to Hire Better Staff

Social Media Strategies from Successful Brands

Flagler Drives Social Traffic With Weekly Giveaways

May 2015: Have Fun this Summer with an Awkward Photo Contest

Buyback Survival Guide

Tips to Help Prevent Shoplifting

How Often Should Your Store Post to Facebook?

Cal Poly University Store Has a Learning Experience

Are Your Employees Advocates for Your Store?

How to Help Your Staff Celebrate National Volunteer Month Without Breaking the Bank

Even More Great Retail Ideas You Need to Adapt for Your Store

Twitter's Evolution in 2015

Student Workers Are the Heart of UC Davis Stores

April is Customer Loyalty Month

Instagram: The Key to More Market Share?

Your Guide to #Hashtagging [Infographic]

How to Integrate Social Media on Your Website

Wichita State Scores a Slam Dunk with Alumni Pep Rally

Quick (and Cheap!) Merchandising Tweaks

Three Reasons You're Fishing Without a Hook Without Better Branding

Show 'em Why to Buy at the Bookstore

How Social Media Can Improve Customer Relations

Wisconsin's University Book Store is Along for the Ride...Again

Schedule Some Spring Cleaning

Why Loyalty is More of a Must-Have Than Ever Before

April 2015: The Greatest Deals on Earth

What Defines a Successful Facebook Post?

In UMBC Bookstore Twitter Contests, Everyone Wins

1,000 Posts!

Why Email Isn't Going Anywhere and You Need to Use It

How to Add a CTA Button to Your Facebook Page

Start Your Own Instagram Hashtag

MSU Billings Improves Opening Buyback Sales by 50%

5 Quick Ways to Be Greener

3 Social Media Hearing Aids You Can't Listen Without

Let Your Customers Know You Love Them

What is Meerkat?

University Store Educates Their Customers with Apple Workshops

Common Customer Types and How to Spot Them

Which Type of Retail Leader Are You?

Get Your Best Ideas Without Taking a Shower [Infographic]

Fun Holidays to Celebrate on Social Media

Old Post Bookstore Offers Prizes for Spring Break Pics

Easy Ways For Your Store to Use Pinterest

CMU unveils new CommonWord bookstore

Social Media Posting Benchmarks

How to Generate Leads on Social Media

Hillsdale College Store Lands Half of Enrollment with Reservations

March 2015: Grand Slam of a Sale

Don’t Let Bad Weather (or Worse!) Get You down

Why You Need to Empower Your Customers in the Mobile Age

An Effortless Way to Have the Most Popular Adoptions — For Free

Goal-Setting for Social Media

MBS Selects VitalSource as Digital Fulfillment Vendor For Education Content

Welcome to CAMEX!

Boys Vs Girls: Shopping Stereotypes

#PickingBetterHashtags

5 Reasons Why Rental Is Crucial in 2015

How to Write a Great Social Media Headline

Your Guide to Adopting Course Materials

How Happy Employees Lead to Happy Customers

How to Run a Social Media Campaign from Beginning to End

From Warehouse to Store, MBS Makes It Fast and Easy

How Does Pinterest Compare to Other Social Networks?

The WSU Bookstore Shows Their Students Some Love

5 Instagram Marketing Tips

If You Want to Lose Customers, Do These Five Things

Katy Perry, She's in My Class

Towson University Store Offers Students Peace of Mind with Price Matching

February 2015: Clear Out the Clutter

Make Your Event Unforgettable

Why Your Store Should Focus on Instagram This Year

Three Ideas Worth Stealing For Your Bookstore

How Listening on Social Media Gets You Leads

Iowa State Celebrates Magic Mondays

Why Pinterest is Perfect for Small Businesses

Do You Know about These Secret Facebook Functions You Should Be Using?

Questions to Ask Before You Post on Social Media

UVU Bookstore Surprises Student with Free Textbooks

A Psychological Approach to Pricing

4 Must-Know Social CS Rules

Some Tips for New Administrators

Social Media from a Teenager's Point of View

LLCC Students Raise Nearly $800 in Buyback Donations

Productivity Tips for a Great 2015

Six Questions You Need to Ask on Your Next Student Survey

Too Much of a Good Thing: How Much Time Have You Wasted on Social Media?

Some Social Media Tips for 2015

January 2015: Galentine's Day Celebration

See You Next Year!

What Customers Consider Good Service Might Surprise You

Must-Learn Loyalty Lessons You May Have Missed

Do Images Increase Facebook Engagement?

Riverland CC Gets in the Holiday Spirit with 12 Days of Holiday Deals

Holiday Marketing Tips from Social Media Pros

How to Get an Early Start on 2015

What's New on Social Media Sites

The Evolution of Social Media Since 2004 [Infographic]

MUN Bookstore’s Raffle Helps Students Help Each Other

Boost Sales in Early 2015

Must-know Marketing from the Oldest Pros in Business

December 2014: Rush Right In

Missouri State Saves Students Time and Money with Textbook Reservation

Happy Thanksgiving!

How Students Can Use a GoPro to Document Their Time in School

Psychological Studies Every Social Media Marketer Should Know About

Social Media Trends to Watch in 2015

A Head of Lettuce and a College Kiosk

Pay It Foreword: Promotion Rules

What Did You Think of Bookstores without Barriers?

Five Ways to Avoid Uninspiring Your Staff

How to Make Blogging Easier on Yourself

ISU Cross-Promotes like Crazy on inSite

Lighten up!

What's the Real Reason So Many People Use Social Media?

What NOT to Do on Social Media [Infographic]

MBS Salutes Our Troops

Minnesota Duluth Goes Bag Free

3 Offbeat Marketing Tactics to Try

Five Ways to Use Social Media and Get Results

UAA Bookstores Get into the Spirit

November 2014: Sellback Selfies

Happy Halloween from MBS!

Go Where the Students Are

How a Midwest Grocer is Doing Social CS Right

A Social Network That Pays You?

Pizza Party Nets GVSU Record Early Adoptions

Watch Our Faculty Relations Webinar

What Makes a Great Salesperson

What is Yik Yak?

The Essential Elements of a Successful Social Media Plan [Infographic]

North Dakota State Lets Their Customers Scratch and Win

National Student Day 2014

Gameday Mimosas and Boiled Peanuts [Guest Blog]

Customer Service WOW Moments

Create a Great Social Media Strategy

Stevenson U. Stores Play Pink-a-Boo

Scaring Up More Business in October

Tomorrow is National Student Day!

What Will Social Media Look Like in 25 Years?

UD Bookstore Parties Like it’s ’97

A Little Bit Extra Goes a Long Way

What's Ello all About?

October 2014: Hack Into Savings

Create a Buzz for Your Events by Using Social Media

Titan Shops Reveals Their Secret (Sales)

How to Run Your Own Social Campaign

Is Customer Service at Your Store Memorable?

Window Display Tips to Get Customers Inside

How to Use Social Media in Your Marketing Plans

Elizabethtown College Store Flashes Back to the ‘90s

Tips to Attract Repeat Customers

What type of retail associates does your store have?

Commandments for Social Media Failure

Is the Era of Free Social Media Marketing Ending?

Murray State Rewards Students with VIP Party

Pinning Leads to Winning (Sales)

Instagram: Reaching Students One Filter at a Time

MBS Welcomes Jerry Lynch

When Should You Be Posting on Social Media?

University of Arizona BookStores Bear Down

6 Tips for Getting Your To-Do List Done

How to Get Started on Social Media for Absolute Beginners

Using Social Media to Boost Your Marketing

September 2014: Booktober

Happy Labor Day from MBS!

Communicating with Your Students via Twitter

Only 118 Days till Christmas!

MBS Helps Strike out ALS

Where to Begin with Social Media

University Co-op Sees "Hook 'em Horns" go Global

Flash Back, Boost Sales

Customer Service: Simple, Yet Refined

Touchdowns and Textbooks: Behind the Scenes with the MBS President

Enhance Your Marketing Campaign

West Chester, Belmont Boost Book Sales with Dorm Delivery

Social Media: Lessons From the ALS "Ice Bucket Challenge"

Quick and Easy Tips to Measure Social Media ROI

Taking Care of Business

College Corner Coffee & Books Throws Pies, Targets Cancer

Tips to Get More Customers

Smarter Social Media Marketing

Eight retail innovations that may be on the horizon

Climbing Higher with MBS Rental

How to Improve Your Digital Marketing

Wingate U. Bookstore Gets Creative

August 2014: Campus Celebrities

Hiring? How to Find New Superstars

The Stats Behind Social Customer Service

One Small Step for Books, One Giant Leap for MBS

Get the Most from Your Content Marketing

Chemeketa Community College Sees Boost in ebook, Rental Sales

Quick Tips for Running Social Media Contests

Customer Experience is Neuroscience, not Rocket Science

Social Media Tips You Cannot Afford to Ignore

URI Bookstore Welcomes Freshmen with Great Prizes

Need to Rethink Your Facebook Strategy?

Keeping Consistent Customer Service

A Video is Worth a Million Words

How to Use Social Media to Market to College Students

Textbook Brokers - Murfreesboro Adds Apparel

Be Proactive With Your Customers

Social Media Tips That Work — and You Probably Aren't Using

Generator System Keeps MBS Warehouse Running, Orders Moving

Marketing Mistakes to Avoid on Social Media

Beaver Bookstore Goes Global, Greener

Happy Independence Day!

Star Spangled Bookstores

How Students can Spread Your Marketing — Fast

Brew Up a Break from Inventory - Winner Announced!

July 2014: Welcome Back Beach Bash

Hawk's Hub Hands Out Smiles

Common Customer Experience Mistakes

Brew up a Break From Inventory!

Update Your Window Display to Attract Attention

Is Social Media a Good Fit for Your Store?

Kirkwood Bookstore Helps out Habitat for Humanity

What Every Customer Wants

Hashtags Help Create Hype

Personalizing Your Omni-channel Outlook

Boost Your Sales This Summer

The Blue Colt Bookstore Switches Gears During Buyback

Celebrating Dads

Pointers for Posting to Get More Clicks

Word-of-Mouth Directs Traffic for Small Businesses

Share and Be Shared

Univ. of Hawai‘i at Mānoa Bookstore Shows "HI Pride"

Making the Pieces Fit

Why Pictures Get the Point Across

Just Kidding: Good Humor is Great for Business

How Bad Customer Service Can Cost You

June 2014: Trick Out My Dorm Room Contest

Can eCommerce Platforms Help Drive In-store Sales?

Marketing to Millennials: What Works?

3 Easy Tips to Take the Hassle out of Hashtags

Swarthmore College Bookstore Redefines “Lab Partners”

Memorial Day

Winning Fans and Followers

Bigger Isn't Always Better When Posting

Customer Service Includes Selling

10 Social Media Tips for 2014 and Beyond

Auburn University Bookstore Fires up Fans with a Game Day Button Contest

How to Avoid Common Retail Pitfalls

Would a Customer Loyalty Program Work For Your Store?

College Stores Have the Edge With Millennial Marketing

Why Customer Feedback Is a Pot of Gold

Edinboro University Campus Bookstore Increases Social Reach by 642%

5 Tips to Boost Sales with Store Signage

Native Advertising in a College Market

The Phoenix Bookstore Encourages Students to Treat Yo' Self

Pine State Home Delivery: Bringing Bookstores to the Age of "Now"

The Big Wheel 500 Brings Big Fun to the T.I.S College Bookstore

How Important Is Omni-Channel Right Now?

May 2014: Build-a-Sundae Bookstore Tour

4 Reasons Why Shopping in a Store Will Never Go Away

4 Important Actions for Twitter’s New Profile Design

Make a Big Impact with a Small Design Budget

10 Vital Mobile Marketing Facts and Statistics For 2014

Traditional Merchandising in the Age of Self-Service

Let Me Take a Selfie: Teens Use Social Media to Announce College Decision

EIU Bookstore Builds Excitement with Bracket Madness

Tales of Inventory Control: Baby Ducks Die Easy

Using SnapChat to Target the College Demographic

Make Buyback an Event

Looking to the Future: Digital Content Use Growing in K-12

University of Pittsburgh – Greensburg Gets Festive with a Mardi Gras Grad Fair

Every Day is a Holiday

10 Ways to Make Your Customers Love Your Business More

Busting Millenial Myths

Colleges Find New Ways to Recruit Today's Social Media Savvy High School Students

Final Four Creates Buzz for College Bookstores

Students Still Prefer Print Textbooks Over Digital

How to Receive the Rare Gift of Feedback

Telling a Story with Twitter's New Photo Collages

April 2014: Be Happy at Buyback

Meet the Millennials: How to Connect with Your Target Audience

3 Ways to Create a Better Shopping Experience with Data

Millennial Marketing Lessons from Jimmy Fallon

Social Snapping: How Brands are Embracing SnapChat

Is Your Store "Clienteling?"

College Stores Celebrate St. Patrick's Day

Benefits of Being a Socially Responsible Brand

Smokin’ the Pig – Your Place at the Wantlisting Table

Facebook Revamps Pages

How the Least-Loyal Generation is Shaping Retail

WCC Bookstore Helps Make Textbooks More Affordable

Why Mobile is Central to Omnichannel Customers

As Millennials Get Nostalgic, So Do Brands

5 Ways to Talk Productively with an Angry Client

Gain Feedback From The Source That Really Counts: Your Students

The Pinterest Metrics Every Brand Should Track

Are You Driving Customers Away?

If You Want To Be Successful, Welcome Obstacles

A New Way to Keep Tabs on Competitors

Time for CAMEX

UIC Bookstore Increases Online Textbook Reservations by 22%

March 2014: Spruce Up Your Spring

Increase Facebook Reach with One Easy Step

What is the Future of Retail?

Instagram Could Equal Insta-Money for Retailers

Coker College Bookstore Increases Buyback by 59% with a Sweet Promotion

Add More Personality to Your Tweets

October 2015: The End of the Swipe-and-Sign Credit Card

3 Ways College Stores Are Using Visual Storytelling on Facebook

Bye, Black Friday?

University of Minnesota Bookstores Grows Loyalty with Annual Rose Sale

How To: Host a Live-Styling Event on Instagram to Drive Interaction

Transforming Customer Experience

The Best Brands on Vine - And How You Can Be One of Them

Turning Snowflakes into Rings During Returns Season

The Co-op Store Gets Students Engaged with Buyback

Hackers Don't Discriminate: Small & Medium-Size Businesses Experience Data Breach

Retailers Readying for Barcode’s Successor?

Spreading the Love: College Stores Celebrate Valentine's Day

Why Problems Should Be Your Best Friend

February 2014: Faculty Relations

Connecting with the Next Generation of Shoppers

Relax, Being Anxious Makes You a Good Leader

What Not to Include in Your Return Policy

Create Brand Evangelists from the Inside

College Stores Change Student Perception with Positive PR

Help Improve Our Marketing Plans

How Can Retailers Compete in the Age of Amazon?

3 Tactics to Initiate a Conversation on Social Media

For This Iconic Bookstore, Digital Isn't Just a Footnote

UC Davis Shows Love for a Great Cause

The Receipt: An Untapped “Canvas” And “Publishing Medium”

4 Ways To Encourage Your Customers To Instagram Their Experience

Swiping Trumps Tap-and-Pay in Building Mobile Commerce Trust

Showrooming Threat Subsides for Retailers

University Store Offers Convenient Rental Return Drop Off

Make Textbook Rush a "Party in the USA"

4 Steal-Worthy Retail Ideas for 2014

The Golden Rules for Providing Successful Customer Service

VandalStore Promotes Price Comparison

January 2014: Groundhog Day

On Hiatus for the Holidays

Holiday Scavenger Hunt - Winner Announced!

In 2023, the Customer is King — Really

A Year in Review: Most-Read Articles of 2013

University Store Celebrates 12 Days of Buyback

Morehead State Engages Fans with Holiday Elf Promotion

Emerging Social Media Marketing Trends for 2014

The Key to Successful Selling: Good Things Come in Threes

Titan Shops Increases Early Rental Return by 20%

4 Ways to Make Waiting in Line a Better Experience

Indian Hills Community College Bookstore Gains 100% On-Time Adoptions with New Offering

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