“There’s always that stigma of the bookstore trying to gouge the student,” said Aztec Shops’ Campus Stores Division Director Kathy Brown. Establishing customer trust has been key to the San Diego State University college store’s success.
Topics: college store stories, customer experience
“There’s always that stigma of the bookstore trying to gouge the student,” said Aztec Shops’ Campus Stores Division Director Kathy Brown. Establishing customer trust has been key to the San Diego State University college store’s success.
The University of Maryland Baltimore County Bookstore finds new ways to engage customers. Knowing the industry is changing, and students have more options, UMBC Bookstore Director Bob Somers challenges his team to think outside the box and keep customers coming through the doors.
Topics: college retail, college store stories, adoptions
The Ichabod Shop at Washburn University in Topeka, Kansas, has found a way to make faculty aware of the deadline for course material adoptions, open the door for more conversations and be the “person” departments want to hear from daily.
With the course materials industry ever-changing and recognizing a segment of her business was no longer profitable, Wartburg Store Manager and Textbook Services Director Janet Huebner saw an opportunity; replacing her trade books section with … board games.
Luther College in Decorah, Iowa, boasts an enrollment of just under 2,400 and no official school mascot. Deanna Casterton, Director of Luther College Book Shop, sought to change the status quo by creating and naming a mascot for her store with the Nutty Election Day Celebration.
A customer comes into your store and they always leave with a something: a product, a service and always a story. Stories are told everyday–from tales about traffic, lunch or the experience in your store. Look around. What story will your customers tell about you?
News about upcoming services to college bookstores. Fond farewells to longtime industry leaders. Stories from other collegiate retailers increasing rentals and on-time faculty adoptions in an increasingly competitive business. Monthly marketing plans to better promote your store.
We've published some great content in 2016 if we say so ourselves, and based on our viewership statistics, it seems you agree. In case you missed them the first time — or just want to read them all again — here's a list of our most viewed and shared store stories, Monthly Marketing Plans and other articles from 2016.
With seven locations in town, including four on or next to campus, The Duck Store has been a vital part of the University of Oregon campus and the Eugene community since 1920.
Topics: college store stories
Elementary and middle school parents are likely already familiar with the studies linking excessive backpack weight to back pain and other health problems in their students. In an effort to literally take the load off its students' shoulders, Lincoln Land Community College Bookstore is offering an inexpensive, safe place to store heavy textbooks and other supplies right on campus.
Extending hours during home football games, offering secret sales, participating in on-campus events — the staff of The Ichabod Shop at Washburn University are always looking for new ways to make sure their store is an asset to the students and community they serve. This year, they added a promotion designed to address two common concerns for many students: how to save money on course materials and still receive them before the start of classes.
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