MBS CRM helps college stores improve customer outreach and service. This incredible tool is free for MBS Store Technology Solutions partners. Already stores are benefiting from expanded customer service and marketing technology. We recently sat down with Kurt Kaiser, Assistant Director — Course Materials, Colorado State University, to discuss how his store is incorporating CRM into its processes.
In the latest installment of Campus Store Conversations, we sat down with Kristine Herman, Manager, Johnson County Community College Bookstore, to discuss how her store and the MBS system have evolved and adapted together to best serve the store’s customer base and provide the materials they need to be successful.
MBS Dashboard is an innovative business intelligence tool that helps college stores analyze and share their business successes. Through Dashboard, stores have access to reports, graphs, and other visuals with drill-down and filtering capabilities that make it easy to review, analyze and share the metrics that matter most to your store.
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