Registration is now open for the MBS Store Technology Solutions’ Spring Forums virtual events. Join us, April 1-5, for a week of virtual learning, announcements, collaboration, and so much more. System partners will have the opportunity to get tips, connect with other MBS system users, explore ways to add efficiency and ask questions.
With actionable business intelligence, college stores can better understand and predict customer behavior, shopping trends, sales trends and so much more. MBS Store Technology Solutions offers store partners a wide variety of tools that provide incredible insight into their store’s health, trends, customers and key performance indicators.
Your collegiate retail system is the single most important tool in the college store. It impacts nearly every aspect of your business. Therefore, when looking for a new collegiate retail system, make sure you are getting a system that can meet your store’s immediate needs now and in the future.
When Bob Jansen, MBA, CCR, Director of Retail Operations, Three Rivers College, decided equitable access was the right solution for his campus, he used the MBS system's flexible features to help streamline his store’s program.
Learning how to most efficiently and effectively use your collegiate retail system helps your store achieve its goals. MBS Store Technology Solutions offers college stores outstanding service at every level, including a specialized implementation team and a customer education team. Recently, we sat down with Wayne Jones, MBS Store Technology Solutions Manager of Customer Education, to learn more about how the customer education department supports new and existing college store partners.
Strong customer service, a seamless student experience and an improved environmental footprint are important priorities for the Mount Allison University Bookstore. We recently sat down with Jenna Boomer, Manager, Bookstore & Support Services, Mount Allison University, to discuss how the store’s partnership with MBS Store Technology Solutions offers them the support they need to realize their goals.
Words like unprecedented have been coming up a lot lately to describe the current state of nearly every industry that has been impacted by the COVID-19 pandemic. The educational industry is no exception. During these truly unprecedented times, college stores like the Northeast Wisconsin Technical College Bookstore have demonstrated their adaptability, creativity and flexibility as they continue to find ways to proudly serve students and their campuses. We recently caught up with NWTC Bookstore and The Buzz Coffee Shop Manager Gretchen Bonnema to hear how her store is preparing for a 100 percent online fall term.
To improve the experience in your store, it takes more than knowledgeable, helpful employees. You also need a college store management system that will help you avoid retail pitfalls like long, slow-moving lines, websites that aren’t optimized for mobile and not keeping up with student buying trends. So, what should your college store look for in a retail system?
Your college store retail system is essential to your store. From back-office functions to your eCommerce site and POS efficiency, your system should empower associates and continue to evolve alongside your store. One way to ensure your store is getting the most out of its system is through practical training that is tailored for your store’s specific needs.
Switching your retail management system isn’t done on a whim. A lot of research goes into making sure that the new system will continue to be the right fit as your store and the retail industry evolve. However, while there are numerous benefits to upgrading your system, implementation can still seem like a daunting task. That’s why we recently sat down with Senior Systems Consultant Angela Gray to discuss how she helps ensure a streamlined implementation process for our partner stores.
Contact our editorial team to set up an interview or to contribute a guest post.
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