Students expect a seamless campus store experience when picking up course materials. Behind the scenes, college stores must prepare to manage a surge of online orders, especially during rush periods. To keep operations smooth and students satisfied, stores need to streamline their web order fulfillment processes. Here’s how:
Remind new and returning students why the campus store is the best place to find all of their course materials this fall. Increase rush foot traffic and maximize your store’s competitive advantages with clear, concise and consistent communication.
Textbook KPIs (Key Performance Indicators) enhance your evaluation of your store’s rush performance and can help you manage faculty adoptions. With MBS’ Textbook KPI Dashboard, stores can easily assess how their textbook department is performing and quickly identify areas that might need more attention. It is a great tool to use both pre- and post-rush.
MBS provides college stores with the tools they need to simplify their day-to-day, week-to-week and year-to-year store tasks. From ordering course materials to receiving and buyback, MBS has the resources you need to save time. Let’s look at three robust tools that MBS offers to college stores.
MBS Store Technology Solutions partners can now register for the Fall Forums virtual events. Join us, Oct 28-Nov. 1, for a week of virtual learning, announcements, collaboration, and so much more. System partners will have the opportunity to get tips, connect with other MBS system users, explore ways to add efficiency and ask questions.
Taking a new look at your store’s processes, tools and capabilities can lead to fantastic results. We recently spoke with Sara Montgomery, Bookstore Supervisor, College of the Siskiyous Campus Gift and Book Shop, about the steps she has taken to help revitalize the campus store and create brand new revenue streams to support the future.
Utilizing the complete MBS system, the University of Manitoba (UM) BookStore effectively manages every aspect of the college store and has achieved fantastic results. We recently spoke with Craig Bauer, Course Materials Manager, University of Manitoba BookStore, about how they use the MBS system to help streamline store management from general merchandise to course material distribution.
Your store’s collegiate retail system is part of nearly everything you do in the store. It has the power to improve store processes or offer store associates the tools they need to provide truly outstanding customer service. When the time comes to replace your collegiate retail system, what are the most important metrics to look at to ensure you get the best system for your store.
MBS Service Center provides tools and information which college stores find helpful in managing their textbook department.
In 2020, Erin McGonigle took over as Director of the University of Maryland, Baltimore County (UMBC) Bookstore. Even after many years working in the campus store, there was still more to learn in her new position. One of her discoveries was the benefits of using Dashboard, an MBS system’s business intelligence tool.
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