MBS Store Technology Solutions partners can now register for the Fall Forums virtual events. Join us, Oct 28-Nov. 1, for a week of virtual learning, announcements, collaboration, and so much more. System partners will have the opportunity to get tips, connect with other MBS system users, explore ways to add efficiency and ask questions.
Taking a new look at your store’s processes, tools and capabilities can lead to fantastic results. We recently spoke with Sara Montgomery, Bookstore Supervisor, College of the Siskiyous Campus Gift and Book Shop, about the steps she has taken to help revitalize the campus store and create brand new revenue streams to support the future.
Utilizing the complete MBS system, the University of Manitoba (UM) BookStore effectively manages every aspect of the college store and has achieved fantastic results. We recently spoke with Craig Bauer, Course Materials Manager, University of Manitoba BookStore, about how they use the MBS system to help streamline store management from general merchandise to course material distribution.
Your store’s collegiate retail system is part of nearly everything you do in the store. It has the power to improve store processes or offer store associates the tools they need to provide truly outstanding customer service. When the time comes to replace your collegiate retail system, what are the most important metrics to look at to ensure you get the best system for your store.
MBS Service Center provides tools and information which college stores find helpful in managing their textbook department.
In 2020, Erin McGonigle took over as Director of the University of Maryland, Baltimore County (UMBC) Bookstore. Even after many years working in the campus store, there was still more to learn in her new position. One of her discoveries was the benefits of using Dashboard, an MBS system’s business intelligence tool.
MBS CRM helps college stores improve customer outreach and service. This incredible tool is free for MBS Store Technology Solutions partners. Already stores are benefiting from expanded customer service and marketing technology. We recently sat down with Kurt Kaiser, Assistant Director — Course Materials, Colorado State University, to discuss how his store is incorporating CRM into its processes.
In the latest installment of Campus Store Conversations, we sat down with Kristine Herman, Manager, Johnson County Community College Bookstore, to discuss how her store and the MBS system have evolved and adapted together to best serve the store’s customer base and provide the materials they need to be successful.
MBS Dashboard is an innovative business intelligence tool that helps college stores analyze and share their business successes. Through Dashboard, stores have access to reports, graphs, and other visuals with drill-down and filtering capabilities that make it easy to review, analyze and share the metrics that matter most to your store.
When Lower Columbia College Bookstore’s Director of Enterprise Services Alyssa Milano-Hightower, MBA, found out that the bookstore’s collegiate retail system would no longer be supported, she knew they had to move fast to find a new system provider. The store selected MBS Store Technology Solutions because the system would improve functionality and was economical.
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