Foreword Online

Ideas, information and industry news for collegiate retailers



How Can Your College Store Management System Improve Customer Experience?

Posted by Liz Schulte on 2/26/20 6:00 AM

To improve the experience in your store, it takes more than knowledgeable, helpful employees. You also need a college store management system that will help you avoid retail pitfalls like long, slow-moving lines, websites that aren’t optimized for mobile and not keeping up with student buying trends. So, what should your college store look for in a retail system?

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Spotlight: Jenna Lee - Are You Taking Full Advantage of Your College Store Retail System?

Posted by Liz Schulte on 2/19/20 6:00 AM

Your college store retail system is essential to your store. From back-office functions to your eCommerce site and POS efficiency, your system should empower associates and continue to evolve alongside your store. One way to ensure your store is getting the most out of its system is through practical training that is tailored for your store’s specific needs.

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Spotlight: How to Streamline Implementation of a New Retail System

Posted by Liz Schulte on 2/4/20 6:00 AM

Switching your retail management system isn’t done on a whim. A lot of research goes into making sure that the new system will continue to be the right fit as your store and the retail industry evolve. However, while there are numerous benefits to upgrading your system, implementation can still seem like a daunting task. That’s why we recently sat down with Senior Systems Consultant Angela Gray to discuss how she helps ensure a streamlined implementation process for our partner stores.

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For Towson and NMJC, System Training Is Vital to Campus Store Success

Posted by Lori Reese on 1/27/20 8:00 AM

Towson University’s University Store and the New Mexico Junior College Bookstore (NMJC) are two distinct campus stores with a key feature in common: both take advantage of MBS Store Technology Solutions’ annual training. As a result, both stores find new ways to increase revenue, transcend industry challenges and serve their students every year.

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Survey Results: A Snapshot of Campus Store Goals and Challenges

Posted by Lori Reese on 1/16/20 7:00 AM

In preparation for the Independent College Bookstore Association (ICBA) 2020 conference, MBS sent out a survey to campus store members asking what they’d like to learn at this year’s conference. The result: a fascinating summary of the challenges and goals of collegiate retail professionals nationwide. Here’s a snapshot of the data.

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