Foreword Online

Ideas, information and industry news for collegiate retailers



3 Keys to Employee Excellence

Posted by Lori Reese on 3/1/18 5:30 AM

Gas stations and big-box stores aren’t the first things that come to mind when you think of employee satisfaction. Yet, that’s something QuickTrip, Costco and Trader Joe’s have in common.

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Why Proper Training Will Lead to Your Store's Success

Posted by Dean Asher on 12/6/16 5:00 AM

Preparedness is an essential trait of running a successful bookstore. The best way to make sure you’ll be ready from day one is to find a comprehensive training program that will enable your staff to provide a smoother customer experience, maximize your store’s organization and turn your employees from novices into experts. A direct correlation can be drawn between well-instructed training and store success.

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