Foreword Online

Ideas, information and industry news for collegiate retailers



Liz Schulte

About Liz Schulte

Liz Schulte is an author and business owner with a background in customer service, marketing and higher education development.

Recent articles by Liz Schulte

Spotlight: How the Volshop Shows Students It Is More Than Retail

Posted by Liz Schulte on 1/10/18 5:30 AM

Student hunger on campuses is more prevalent than most people think. Head into a packed student center or campus dining facility, and it is easy to believe that the problem doesn’t exist on your campus, but chances are it does. According to a Students Against Hunger report, more than 45% of the 3,000 students surveyed from community and four-year colleges had experienced food insecurity in the past 30 days.

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Best of 2017: Monthly Marketing Plans

Posted by Liz Schulte on 1/4/18 5:30 AM

We share a monthly marketing plan at the beginning of every month designed to increase store traffic and boost student trust and engagement. Included in the plans are posters, flyers, examples social media posts and more so your store has everything it needs for a spectacular event. As you develop your store’s marketing idea for 2018, check out our top five most popular monthly marketing plans in 2017.

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Foreword Online Will Return January 3rd

Posted by Liz Schulte on 12/22/17 5:30 AM

Happy holidays from Foreword Online.

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The Amazon Effect on Your Store

Posted by Liz Schulte on 12/21/17 5:30 AM

Everyone is talking about it. The “Amazon Effect” is scattered across retail news. The most recent companies to feel the impact are Ralph Lauren and J. Crew, but large department stores like Macy’s have been feeling the effect for a while. When Amazon has the seeming ability to line up these large corporations, regardless of what they sell, and systematically watch them fall, what hope does any brick-and-mortar store have?

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A Guide to Geofencing for College Stores

Posted by Liz Schulte on 12/20/17 5:30 AM

Geofencing can be used for anything from increasing foot traffic in stores to parents keeping track of their children — even human resource departments can utilize this technology to monitor employees who work in the field or from home. These virtual fences allow marketers to hone their advertising efforts to a selected group of people, often based on various factors of online behaviors, within an established distance from a store’s location using their mobile GPS. An Orwellian advancement in technology to some, but to others, geofencing gives brick-and-mortar businesses a way to compete in a growing eCommerce market.

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Location, Location, Location: University of Mary Bookstore Makes the Most Out of Its New Locale

Posted by Liz Schulte on 12/18/17 5:30 AM

Earlier this fall, Kate Weinand with the University of Mary Bookstore came to Columbia, Missouri, to attend the MBS Systems Training Fall Forums event. Over the course of a few days, attendees are able to network with individuals from other stores and learn more about the capabilities of their MBS system. We sat down with Ms. Weinand to hear more about the University of Mary Bookstore and its new location. 

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The Pros and Cons of OER

Posted by Liz Schulte on 12/5/17 5:30 AM

Open Educational Resources are a hot topic in education. Students need ways to lower costs. Naturally, they look to schools to provide them with better solutions. In turn, many schools look to OER to help accomplish that goal. However, these no-cost options are just a piece of the course materials puzzle.

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Last Minute Holiday Promotion Ideas You Need

Posted by Liz Schulte on 11/30/17 5:30 AM

December is to shopping what Halloween is to candy. While it is a busy season for college stores, it is also the perfect time to take advantage of the shopping spirit and run a holiday sale. That’s why we have compiled some last-minute holiday promotion ideas to increase foot traffic in your store.

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Three Reasons Customers Don’t Voice Their Complaints

Posted by Liz Schulte on 11/27/17 5:30 AM

Customer service can be tricky. You want to do everything in your power to make the customer’s experience with your business pleasant, but inevitably there will be times when someone has a bad encounter. If they tell you the issue, it can be resolved. Often, though, customers don’t give voice to the complaints. Unless there has been an egregious error, most customers will just walk away disappointed or angry, which leads to a loss of customers and revenue to the store.

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Happy Thanksgiving!

Posted by Liz Schulte on 11/23/17 5:30 AM
Happy Thanksgiving
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