Your collegiate retail system touches nearly everything that happens in your store. When staff stay current on new functionality and work with our representatives to ensure efficiency in store processes or to refresh their knowledge as you head into a seasonal event, your store can best utilize the resources and functionality available to you. MBS Store Technology Solutions works with its partners to help them succeed and fully use the technology available to them.
In a crowded market, what are the top competitive advantages college stores have? Online and locally new competitors are popping up for college stores. Everyone is vying for students’ attention and likely offering similar deals. However, independent college stores have some innate competitive advantages that can help you keep and expand your market share. Let’s take a look at some of the ways the MBS system helps you leverage your store’s advantages.
Join MBS Store Technology Solutions for its biannual Virtual Forum (October 31 -- November 4). The week of events will include hands-on learning, new feature announcements, informative how-to sessions and best practices. Registration for each session is now open.
It’s almost time for back to school. That means stores need to start thinking about the best ways to communicate with new and returning students to help increase rush foot traffic and maximize your competitive advantages. We have gathered three student communication tips to help you select the best back-to-school marketing materials for your store.
College stores do not operate with the same goals and priorities as traditional retail stores. Where traditional retailers may seek to encourage shoppers to buy unnecessary goods and push profit margins, college stores are tasked with ensuring students have the necessary materials for class and to help provide cost savings. We spoke with Shannon Blackadder, Textbook and Trade Manager, University of Calgary Bookstore, to discuss how the store ensures students receive great services and prices.
The Clatsop Community College Bookstore is in an unusual position: it never closed down during the COVID-19 pandemic. As the rest of campus moved online and closed to foot traffic, the college store remained open, becoming a single point of contact for all student needs. We sat down with Denise Russell, Bookstore/Copy Center Manager and Adjunct Professor, to discuss how the bookstore expanded its service during this time.
Fantastic customer service has the power to set your store apart from the competition. Regardless of store size, the time and care you take with your customers will strengthen your position in the campus community and demonstrate the service you provide. But what does great customer service mean in today’s collegiate retail environment?
Contact our editorial team to set up an interview or to contribute a guest post.
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cserv@mbsbooks.com
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As MBS’ signature publication, Foreword Online is dedicated to offering daily industry insight and cutting-edge news that keep college retailers ahead of the curve. Follow us on social media. Contact us with ideas and feedback. Subscribe for regular updates.
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