Foreword Online

Ideas, information and industry news for collegiate retailers

Campus Store Conversations: West Chester University Shops Share eCommerce Best Practices

Posted by Liz Schulte on 10/12/20 6:00 AM

Recently, MBS Store Technology Solutions Manager Chris Bovi sat down with West Chester University Web Store Specialist Ryan McCormick to discuss the bookstore’s efforts to update its eCommerce site and improve web sales. During the informative conversation, Mr. McCormick shares the specifics about how the store uses social media and creates sales where customers can get the same great prices online or in-store.

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Campus Store Conversations: UC Davis Stores Talk About College Bookstore Industry Trends

Posted by Liz Schulte on 6/1/20 6:00 AM

Recently, MBS Field Marketing Territory Manager Beth Gallagher had the opportunity to sit down with UC Davis Stores’ Aaron Ochoa, Director, and Jason Lorgan, Executive Director of Campus Recreation, Student Unions and Stores, to discuss college bookstore industry trends and how their stores work to elevate student experience. So today, we bring you our first MBS Foreword Online podcast, Campus Store Conversations.

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25 Customer Service Trends That Strengthen College Stores [White Paper]

Posted by Liz Schulte on 4/27/20 6:30 AM

Fantastic customer service has the power to set your store apart from the competition. Regardless of store size, the time and care you take with your customers will strengthen your position in the campus community and demonstrate the service you provide. But what does great customer service mean in today’s collegiate retail environment?

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