In 2022, MBS welcomed 25 new Premier Partners and retained 99% of our existing partners. We are so grateful for every college store we work with. Thank you for placing your trust in MBS. We are proud to serve independent campus stores.
In 2022, MBS welcomed 25 new Premier Partners and retained 99% of our existing partners. We are so grateful for every college store we work with. Thank you for placing your trust in MBS. We are proud to serve independent campus stores.
2023 is almost here. After this week, Foreword Online will be taking a short break. We will return on January 9, 2023, with more helpful stories. Let’s take a moment to look back at 2022 and all that we have learned.
Chances are you have probably heard of SimpleSource — your store might even use it for ordering. The benefits of SimpleSource are undeniable. This ordering tool, designed to help college stores maximize their wantlist fulfillment with minimal effort, is free and available to all college stores. However, there are still a few things about SimpleSource that you might not know.
The Skidmore Shop at Skidmore College recently joined MBS in a Premier Partnership. With an assortment of invaluable benefits and MBS’ strong inventory supply, it was an easy decision for the store. We recently sat down with Martha O’Leary, Director of Brand Communications and Marketing; Dawn Greenlaw, Associate Director for Bookstore; and Becky Mattison, Sr. Academic Materials Associate, to discuss why they chose to partner with MBS and how the partnership has benefited their store.
Join MBS Store Technology Solutions for its biannual Virtual Forum (October 31 -- November 4). The week of events will include hands-on learning, new feature announcements, informative how-to sessions and best practices. Registration for each session is now open.
MBS CRM helps college stores improve customer outreach and service. This incredible tool is free for MBS Store Technology Solutions partners. Already stores are benefiting from expanded customer service and marketing technology. We recently sat down with Kurt Kaiser, Assistant Director — Course Materials, Colorado State University, to discuss how his store is incorporating CRM into its processes.
Those viewing MBS from the outside might assume we are like any warehouse operation. We check in, shelve and ship out course materials — that is true. However, MBS is also so much more. We are a technology company, industry leaders and innovators who serve and support educational institutions.
Years ago, Grand View University Bookstore started a bookstore committee to discuss all things course materials. The committee of students, faculty and the bookstore staff meet twice a year for an hour to talk about course materials, current trends and to open a dialogue between all the parties with a vested interest in campus course materials.
Soon, students will return to campus for a new term. Now is a good time to start preparing your spring term student messaging to remind students about the services available to them through the campus store. We have collected a few ideas to help you get started.
The experience shoppers have with your store (in person or online) makes a huge difference. However, what goes into creating a shopper experience that brings customers back to your store? Quality products, excellent service and good prices are probably the top three for most shoppers. Today we are going to talk about how retailers ensure customers that they are getting a fair price from the store through price matching.
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