Our days are filled with interruptions. Whether it’s someone dropping by your office, a recent social media craze, or the squeaky toy the cat found under the couch (or is that just my office?), there is always things trying to pull our focus away from what we are trying to accomplish.
With the end of the year quickly approaching, it is time to make planning and budgeting decisions for next year. What are your store goals and priorities? How can your college store system help support those goals? We spoke with MBS Store Technology Solutions Sales Consultants, Heather Gillespie and Jeremy Hawkins, to find out what they suggest stores consider for 2024.
The University of Minnesota Duluth (UMD) Stores have been a longtime system partner with MBS. We recently sat down with Michael Herrick, Director, UMD Stores, to discuss what his experience has been like with the MBS system as a new store director (June 2022) and the functionality the system offers that can help him achieve his store goals.
MBS Service Center provides tools and information which college stores find helpful in managing their textbook department.
You work hard to engage and encourage online shoppers to visit your website. The shopper loads up a virtual shopping cart, but then something happens before checkout is completed. What do you do next? Is that sales opportunity gone? Do you try to reach the shopper again?
Oregon State University Beaver Store decided to become an MBS Premier Partner this year for several reasons: providing students with options, cost-saving benefits, MBS’ commitment to college bookstores, the service and products MBS provides college stores, and more. We recently spoke with the Beaver Store’s Chief Academic Materials Officer James Howard (an almost 30-year veteran of the college store industry) about why the store decided to partner with MBS and how the industry is changing.
How can your store use Textbook KPIs (Key Performance Indicators) to enhance your evaluation of its performance through rush as well as its management of faculty adoptions? MBS’ KPI tools provide easy analysis of key data, including Textbook KPIs. Let’s take a look at the reports that help supply transparency into key data figures as they relate to textbook management.
Join MBS Store Technology Solutions for its biannual Virtual Forum (October 31 -- November 4). The week of events will include hands-on learning, new feature announcements, informative how-to sessions and best practices. Registration for each session is now open.
Improve your store’s customer service and take your marketing to the next level with MBS Store Technology Solutions’ CRM. This valuable enhancement is available right now to every MBS system partner at no additional cost. With CRM, college stores can take control of the customer relationship and thrive.
Finding ways to save time and automate your workload is important, especially during the busiest times of the year. Even though many students are back on campus, fast online order fulfillment, multiple distribution options and managing the flow of in-store traffic is still essential to college store operations. Today, we will look at three ways that you can streamline fulfillment processes.
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