Topics: hybrid store models, college stores, spotlight
MBS Direct Executive Director of Client Services, Kelly Jones, has been helping educators find course materials solutions since 2002. We sat down with her to discuss the latest challenges in education, the reason more schools are investing in hybrid solutions and the future of the textbook industry.
October on college campuses brings crisp weather, costumes, candy and, of course, parties. Tap into the celebratory mood with a contest and event you can host any night of the month.
Topics: college stores, college bookstore
For Titan Store Director of Retail Services Tony Sanjume, watching sales data, mining the numbers and thinking strategically about merchandise trends are critical to staying current among Lane Community College’s 8,000-plus students. In recent years, the Eugene, Oregon store has met the challenges facing all college stores head on — launching a food division that now rivals the school supplies division in earnings.
Topics: cost savings, college stores, benefits of scale
College stores are in a hard position. Stuck in the middle, everyone wants something. Students want lower costs. Faculty want their students to have their books in time for class. Administration wants to see the store make a profit. Making all three channels happy isn’t an easy task. Utilizing the principle of economy of scale can help you achieve that.
Topics: MBS Systems, customer loyalty, college stores
Rewards programs are a great way to give back to customers and to encourage repeat business. Knowing your customers and adjusting to what suits them best is essential to developing a long-term plan. If they aren’t using the rewards program, it isn’t benefiting them or the store. When UC Davis Stores evaluated their Aggie Kickbacks program in comparison to UC Merced and UCLA, they saw room for improvement.
Topics: college retail, retail management, college stores
You’re a college bookstore manager. A superhero. A rare breed. You’re a leader and a motivator. You make a retail environment run like a well-oiled machine. Every day you engage customers, hire and train employees, decide which items to carry, manage money, deal with sales calls, and now take on the challenges of posting to Facebook, Tweeting and taking on the “other duties as assigned.”
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