Foreword Online

Ideas, information and industry news for collegiate retailers



Under the Influence: Social Media Takeovers

Posted by Liz Schulte on 5/22/18 5:30 AM

A commercial comes on, what do you do? Get up and walk away, fast forward because no one watches live TV anymore, or ignore it while you talk to your family or play on your phone. This is the problem all brands, regardless of size, are running into. How, then, do you reach your target audience in a way that won’t be easily tuned out?

Read More

Snap to It: Three Snapchat Marketing Ideas

Posted by Liz Schulte on 5/17/18 5:30 AM

There is no denying that with the younger generations Snapchat is the place to be. Facebook is something their parents use. Twitter is potentially headed to the proverbial “farm” to be with MySpace. LinkedIn has never had an appeal for students. Snapchat, though, is new, fresh and incriminating content ideally disappears in ten seconds. The temporary nature that makes the platform appealing to students, makes using it for marketing a challenge — but not impossible.

Read More

Find Out Everything You Need to Know About Digital Course Materials

Posted by Jason Smallheer on 5/16/18 5:30 AM

Get a better understanding of digital content options and Open Educational Resources (OER) with two free email courses designed to be a quick, simple reference for all your digital course material needs. 

Read More

Spotlight Kim Miner: Keeping the College Store’s Voice at the Table

Posted by Lori Reese on 5/15/18 5:30 AM

With over 13 years in the course materials industry, MBS sales consultant Kim Miner has amassed an abundance of wisdom. We sat down with her to discuss the rapidly-changing industry — inclusive access, OER, hybrid store solutions and the future of digital. We also talked about why college store managers must ensure their voice is heard on campus.

Read More

A Look at How Students Buy Course Materials

Posted by Liz Schulte on 5/14/18 10:00 AM

Course materials have a vital role to play in the success of a student’s education. However, making sure students have what they need when they need it is a concern. With the growing cost of education and student financial struggles, it’s important to understand their buying habits and their preferences when looking for solutions.

Read More

Twitter Is Dead?

Posted by Liz Schulte on 5/10/18 5:30 AM

As an author, social media is a passion for me. It is the most direct connection I have to my readers. Because of that, I am widely available across many of the platforms and often wax poetic about the good old days of many of the sites. Remember when throwing a sheep at someone on Facebook was a gesture of friendship? Remember when people used to talk on Twitter?

Read More

The Places to Be

Posted by Lori Reese on 5/9/18 5:30 AM

It’s got to be cool. It can’t be too generic. It’s got to be ultra-convenient, and, most of all, today’s college store must speak directly to the peculiar needs, tastes and lifestyle of today’s diverse student body.

Read More

How to Turn Around a Customer Service Nightmare

Posted by Liz Schulte on 5/8/18 5:30 AM

I have never met a single person who hasn’t had a bad customer service experience. In fact, in a single month, I had five bad experiences with various companies, one of which I will never use again. Sadly, I can only think of one truly exceptional customer experience in the same time frame. Customer service is being left behind by disinterested staff and consumers aren’t happy about it.

Read More

Do’s and Don’ts of Facebook Marketing for Businesses

Posted by Liz Schulte on 5/7/18 5:30 AM

Many of us have a love-hate relationship with Facebook. It’s easy to use and it seems like everyone is on it, but it has become increasingly difficult for a business to get noticed.

Read More

The Unexpected Longevity of Print

Posted by Lori Reese on 5/3/18 10:30 AM

When the iPad® first appeared in 2010, I was among those who believed print texts were going the way of vinyl. Print might fulfill the longings of future collectors and fetishists, I thought, but for those of us whose profession relied on books, the practical attractions of a digital library would trump any sentimental attachment to the gleam of a paperback spine.

Read More