Foreword Online

Ideas, information and industry news for collegiate retailers



Spotlight: How Riverland Community College Bookstores Build Student Engagement Through Events

Posted by Liz Schulte on 11/26/18 5:30 AM

College stores depend on keeping a steady stream of student foot traffic throughout the year. Regular, well-planned bookstore events and sales can increase student and faculty engagement while positioning the store as a campus social hub. We recently sat down with Carissa Drake, bookstore coordinator at Riverland Community College, to discuss bookstore events and the best ways to reach the entire campus community.

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Happy Thanksgiving

Posted by Liz Schulte on 11/22/18 5:30 AM

Happy Thanksgiving from MBS!

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Spotlight Lilli Brooks: MBS Sourcing and You

Posted by Lori Reese on 11/21/18 5:30 AM

MBS Corporate Marketing Representative, Lilli Brooks, has exceptional knowledge of the collegiate retail industry. She travels the country, working with store managers and directors to help them improve efficiencies, sales and revenues. Because Lilli has observed the trend in marketplace sourcing close-up in a variety of contexts, she has in-depth understanding of its allure, its inconveniences and its dangers. We sat down to talk to her about how MBS’s new solution Simple Source will allow even the most time-strapped textbook managers to get into the sourcing game, while eliminating the dangers.

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Print Versus Digital: What Does the Latest Research Tell Us?

Posted by Lori Reese on 11/19/18 5:30 AM

Although current surveys show faculty have no preference about whether students buy digital or print books, that could change in light of new research from a pair of reading experts at the University of Maryland.

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How to Win Gen Z’s Loyalty for Your Store

Posted by Liz Schulte on 11/12/18 5:30 AM

Gen Z, millennials, Gen X, baby boomers, the silent generation: is there really a difference between these groups when it comes to shopping? Every generation wants a good experience that is convenient. Everyone wants to feel like they are purchasing a quality product at a good price. It is unlikely a customer of any age will come into your store and demand a terrible experience or complain that they didn’t have to wait long enough to be helped. Core consumer expectations don’t vary all that much from generation to generation. So why does Gen Z research matter? Why does your store need to understand today’s students and their motivation?

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See How a Cyber Monday Sale Can Boost Holiday Revenue

Posted by Liz Schulte on 11/7/18 5:30 AM

What’s the biggest retail shopping day of the year? It’s not Black Friday. Actually, December 23rd and Super Saturday (the last Saturday before Christmas) have replaced Black Friday as the busiest shopping days of the year, but that doesn’t take away from the fact that the entire holiday season from Thanksgiving through the New Year is primed with shoppers who are ready to spend their money on bargains. But, how can college stores take advantage of this annual gluttony of consumerism?

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How Can You Create Faculty Evangelists?

Posted by Lori Reese on 11/5/18 8:50 AM

Good faculty relations are critical to collegiate retail success. Of course, you need cooperation from educators when it comes to adoptions, but, far beyond that, faculty evangelists can boost your store’s campus profile and its bottom line. In marketing-speak, an evangelist is someone who spreads enthusiastic word-of-mouth about your store and services — and they do it for free.

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Why Are Today’s Students So Anxious?

Posted by Lori Reese on 10/31/18 8:00 AM

These days many college stores are joining the fight against student anxiety. Searching for ways to offer students more than just a place to shop, collegiate retailers have found numerous innovative strategies   — from hosting de-stress events to bringing in therapy dogs — for reducing stress among college-goers. Those who invest in promoting student well-being know it’s a worthwhile effort: students’ outsized anxiety not only precipitates other health concerns, it interferes with academic success, driving some out of school altogether. Most higher education institutions are aware that anxiety is a problem. What’s less obvious is why.

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3 Ways College Bookstores Support Student Achievement

Posted by Liz Schulte on 10/29/18 6:30 AM

In the changing educational landscape, colleges and universities need ways to improve the student experience, increase retention rates and revenue, and meet the student demand for a more affordable college education. The bookstore can play a significant role in supporting your institutional mission and helping students achieve long-term success.

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4 Things Students and Faculty Need to Know About Your Store

Posted by Liz Schulte on 10/24/18 6:30 AM

College stores are a misunderstood part of campus. Tasked with supporting students and generating revenue, stores are caught in the middle of two conflicting goals. For those who don’t live and breathe the industry every single day, it’s easy to lose sight of how the store enhances day-to-day campus life and all it does to help students, faculty and the school. That’s why it’s important to share more of what you do to enhance affordability and student life with the campus community.

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