Foreword Online

Ideas, information and industry news for collegiate retailers



How Can Your College Store Management System Improve Customer Experience?

Posted by Liz Schulte on 2/26/20 6:00 AM

To improve the experience in your store, it takes more than knowledgeable, helpful employees. You also need a college store management system that will help you avoid retail pitfalls like long, slow-moving lines, websites that aren’t optimized for mobile and not keeping up with student buying trends. So, what should your college store look for in a retail system?

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Tips and Tricks to Get the Most Out of Your MBS System

Posted by T.A. Nathan on 2/25/20 6:00 AM

Our retail management system is always adapting with industry changes and technological advancements. We’ve spoken with some system support experts to get tips that will help you save time and increase efficiency. 

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How the Georgia Southern University Store Adapts with Retail and Textbook Changes

Posted by Liz Schulte on 2/24/20 6:00 AM

The Georgia Southern University Store takes pride in serving its campus community. Whether it’s through affordability initiatives, campus engagement or an outstanding loyalty program, the store strives to ensure every customer gets the best service. One way they make that possible is by adapting with industry changes.

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Spotlight: Jenna Lee - Are You Taking Full Advantage of Your College Store Retail System?

Posted by Liz Schulte on 2/19/20 6:00 AM

Your college store retail system is essential to your store. From back-office functions to your eCommerce site and POS efficiency, your system should empower associates and continue to evolve alongside your store. One way to ensure your store is getting the most out of its system is through practical training that is tailored for your store’s specific needs.

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Thompson Rivers University Bookstore Increased Used Book Sales 40%

Posted by Liz Schulte on 2/18/20 6:32 AM

Like many college stores, the Thompson Rivers University Bookstore has weathered a lot of industry changes over the last few years. Searching for a way to counteract declining textbook sales and improve student service, Course Materials Purchasing Coordinator Jon Mackintosh signed up for SimpleSource with the hope that he could save time and bring more high-quality used wholesale textbooks into the store.

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Apple® DEP Elevates CMU University Store

Posted by Lori Reese on 2/17/20 7:00 AM

Not long after Jake Swanson joined Carnegie Mellon University (CMU) University Store as the technology store manager, he was invited to a meeting with some of the nation’s top minds in computer science. The topic: MBS Store Technology Solution’s Apple Device Enrollment Program (DEP).

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How AI is Changing the Textbook Industry

Posted by T.A. Nathan on 2/12/20 6:00 AM

Artificial intelligence has shaped the textbook industry in a variety of ways as publishers and retailers have adapted to innovation. It encompasses data trend analysis, automation of textbook sourcing, and even customer interactions through smartphone applications and cash registers. 

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CCRI Discovers the Power of Retail Analytics

Posted by Lori Reese on 2/11/20 7:00 AM

Ray Karasek, Community College of Rhode Island’s Auxiliary Services Director, calls the Dashboard analytics suite “the Ferrari of MBS.”

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The Complete Guide to Alternative Revenue Streams for College Stores [White Paper]

Posted by Liz Schulte on 2/10/20 6:00 AM

Diversifying revenue is a must for most college stores in today’s market. Developing unique ways to set themselves apart from competitors solidifies student engagement and campus relevance while securing the future of the campus store.

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Spotlight: How to Streamline Implementation of a New Retail System

Posted by Liz Schulte on 2/4/20 6:00 AM

Switching your retail management system isn’t done on a whim. A lot of research goes into making sure that the new system will continue to be the right fit as your store and the retail industry evolve. However, while there are numerous benefits to upgrading your system, implementation can still seem like a daunting task. That’s why we recently sat down with Senior Systems Consultant Angela Gray to discuss how she helps ensure a streamlined implementation process for our partner stores.

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