Foreword Online

Ideas, information and industry news for collegiate retailers



Drive More Website Traffic With a Clearance Page

Posted by Liz Schulte on 10/21/20 6:15 AM

When you walk into a department store and see a clearance rack, you probably check it out. The same is true for online shopping. When that Instagram ad catches your eye or you are simply in the mood to shop online, you still want a great deal. A dedicated clearance page on your site highlights the merchandise you need to move, makes it easy for customers to find a great deal and will inspire customers to visit your site more often.

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Give Your Campus Store a Retail Edge

Posted by Liz Schulte on 9/30/20 6:30 AM

What does your college store website tell shoppers about your store? As the COVID-19 pandemic swept across the world, eCommerce sites became the only connection to customers for many retail stores. More so than ever before, your store website is a vitally important revenue source.

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5 Ways to Make It Easier for Customers to Buy From You

Posted by Liz Schulte on 9/16/20 6:30 AM

In today’s world, customer convenience is one of the most important services you can offer shoppers. Customers want a smooth shopping experience with options that go beyond product selection. By streamlining the online shopping experience, you can inspire more web sales and ensure customers will come back again.

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Hope College Bookstore Expands On-campus Delivery Options

Posted by Liz Schulte on 8/24/20 6:15 AM

Every college store faces challenges as they move to reopen. Taking into account local, state and federal restrictions, stores like the Hope College Bookstore have had to look for creative ways to solve unprecedented problems this term. For Hope College Bookstore the first major hurdle to overcome was how to handle course material distribution with limited occupancy restrictions.

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Best Retail Practices for COVID-19 With Toshiba and MBS

Posted by Liz Schulte on 8/13/20 6:30 AM

On August 4, 2020, MBS in partnership with Toshiba hosted a webinar for system partners to go over the best retail practices during the COVID-19 pandemic. Toshiba Channel Sales Executive Lora Coggins joined MBS Store Technology Solutions Manager of Customer Education Wayne Jones to present what tier-one retailers are doing in these unprecedented times.

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Increase Online Engagement With a Strong Digital Presence

Posted by Liz Schulte on 7/8/20 6:15 AM

Online customer communication is multifaceted. Emails and text messages, online ads, promo codes and social media all contribute to building a strong digital presence that strengthens your store brand and elevates service.

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3 Best Practices for Planning Online Retail Events

Posted by Liz Schulte on 7/6/20 7:00 AM

The importance of eCommerce for college stores has grown exponentially over the past several months. While making sure your eCommerce website it up to date and offers students the same products they can get in your store is important, it is also necessary to actively promote your site and work to engage students online. With excellent planning, your campus store can host online events with a strong return on investment and increase student engagement.

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Streamline Mobile Order Fulfillment to Improve Order Processing

Posted by Liz Schulte on 6/24/20 6:30 AM

A strong mobile order fulfillment tool makes it easy for college stores to pick, fill and distribute orders. Online shopping or order pickup will continue to grow as retail evolves to meet customer demands. Your college store needs to be prepared to offer students and customers a seamless online shopping experience with quick and easy shipping or in-store pickup.

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Help Customers Find Merchandise on Your Collegiate Retail Website With inSite Filters

Posted by Liz Schulte on 5/27/20 6:30 AM

Online shoppers expect an easy and seamless shopping experience on your college store website. Part of that is easy navigation. Many shoppers will not devote a lot of time to searching for the brand, color or size before heading to another website. Website filters help ensure customers can easily sort through your merchandise to find exactly what they want.

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