Adopting a new collegiate retail system doesn’t have to be a monumental undertaking. With ample support, unfettered access to product experts and tailored training, your collegiate retail system switch will take your store to the next level. MBS Store Technology Solutions’ implementation team provides all of this and more.
The college store website is one of your most valuable sales and marketing tools. Not only does it provide easy access to your store’s inventory, but it is a great avenue for student communication. Commodore Books & More had a website redesign on their to-do list for a long time, but it never seemed like the right time. After 2020 sent college store websites skyrocketing in day-to-day importance, the store knew it was time to undertake the redesign.
Those viewing MBS from the outside might assume we are like any warehouse operation. We check in, shelve and ship out course materials — that is true. However, MBS is also so much more. We are a technology company, industry leaders and innovators who serve and support educational institutions.
When college stores have the support they need, they can offer more to their campus community. The day-to-day system tools from eCommerce to back-office can have a huge impact on how much can be accomplished in a day. However, stores must have access to ongoing training, quality customer support and knowledgeable product experts to truly maximize their capabilities.
Years ago, Grand View University Bookstore started a bookstore committee to discuss all things course materials. The committee of students, faculty and the bookstore staff meet twice a year for an hour to talk about course materials, current trends and to open a dialogue between all the parties with a vested interest in campus course materials.
Learning how to most efficiently and effectively use your collegiate retail system helps your store achieve its goals. MBS Store Technology Solutions offers college stores outstanding service at every level, including a specialized implementation team and a customer education team. Recently, we sat down with Wayne Jones, MBS Store Technology Solutions Manager of Customer Education, to learn more about how the customer education department supports new and existing college store partners.
Soon, students will return to campus for a new term. Now is a good time to start preparing your spring term student messaging to remind students about the services available to them through the campus store. We have collected a few ideas to help you get started.
We hope everyone has a fantastic holiday. Foreword Online will return on 1/3/2022, bringing you the latest in collegiate retail news and stories.
While college stores can get the most benefits from a bin-and-hold order, sometimes you might need to place an ASAP order. MBS is here to serve all of your ordering needs from the efficiency of a bin and hold to the urgency of ASAP. As a premier company for wholesale textbooks, we are a one-stop location for all of the new and used book inventory you need.
Strong customer service, a seamless student experience and an improved environmental footprint are important priorities for the Mount Allison University Bookstore. We recently sat down with Jenna Boomer, Manager, Bookstore & Support Services, Mount Allison University, to discuss how the store’s partnership with MBS Store Technology Solutions offers them the support they need to realize their goals.
As MBS’ signature publication, Foreword Online is dedicated to offering daily industry insight and cutting-edge news that keep college retailers ahead of the curve. Follow us on social media. Contact us with ideas and feedback. Subscribe for regular updates.
