Foreword Online

Ideas, information and industry news for collegiate retailers



Grand View University Bookstore Strengthens Course Material Communication

Posted by Liz Schulte on 1/17/22 6:30 AM

Years ago, Grand View University Bookstore started a bookstore committee to discuss all things course materials. The committee of students, faculty and the bookstore staff meet twice a year for an hour to talk about course materials, current trends and to open a dialogue between all the parties with a vested interest in campus course materials.

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What Reminders Should You Send to Students This Term?

Posted by Liz Schulte on 1/3/22 9:00 AM

Soon, students will return to campus for a new term. Now is a good time to start preparing your spring term student messaging to remind students about the services available to them through the campus store. We have collected a few ideas to help you get started.

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Why Implement a Price Matching Strategy in 2022

Posted by Liz Schulte on 11/29/21 7:30 AM

The experience shoppers have with your store (in person or online) makes a huge difference. However, what goes into creating a shopper experience that brings customers back to your store? Quality products, excellent service and good prices are probably the top three for most shoppers. Today we are going to talk about how retailers ensure customers that they are getting a fair price from the store through price matching.

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Why Students Should Shop at the College Store This Holiday Season

Posted by Liz Schulte on 11/1/21 8:00 AM

With a busy shopping season quickly approaching, now is a good time to start reminding students why they should check out the campus bookstore for gift giving ideas. From preparing for finals to traveling over the holiday, there’s a lot on students’ minds. The college store can offer an easy shopping solution. Today, we’re going to look at reasons students should shop in your store and ways to inspire shoppers this year.

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Tips to Streamline Your Order Fulfillment Processes

Posted by Liz Schulte on 10/25/21 6:15 AM

Finding ways to save time and automate your workload is important, especially during the busiest times of the year. Even though many students are back on campus, fast online order fulfillment, multiple distribution options and managing the flow of in-store traffic is still essential to college store operations. Today, we will look at three ways that you can streamline fulfillment processes.

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MBS’ Fall Forums Offers College Stores a Virtual Systems Training Opportunity

Posted by Liz Schulte on 10/18/21 6:30 AM

It’s once again time for MBS’ biannual systems training event. This fall, October 25 to 29, MBS Store Technology Solutions will host the virtual event for college store system partners that provides stores with a first look at upcoming system enhancements, training on useful system functionality and a review of 2021’s system enhancements.

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Clever Ideas to Promote Your Loyalty Program

Posted by Liz Schulte on 10/11/21 10:00 AM

Whether customers are shopping online or in your brick-and-mortar store, a strong loyalty program can help encourage repeat visits and more frequent purchases. Today we are going to look at how you can develop a loyalty program students will love and a few ways to promote it to the campus community.

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3 Reasons to Budget for Collegiate Retail System Improvements in the Coming Year

Posted by Liz Schulte on 9/27/21 9:00 AM

It’s important to make plans that will continue to allow your store to evolve and grow, especially during times of tremendous industry change. Just coming out of rush is the perfect time to start noting upgrades you would like to make in your store. So, as you are planning and making budget decisions for the next year, here is why you should consider including system upgrades in your budget.

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Tips for Leveraging Dashboard to Elevate Business Intelligence

Posted by Liz Schulte on 9/13/21 6:30 AM

MBS Dashboard is an innovative business intelligence tool that helps college stores analyze and share their business successes. Through Dashboard, stores have access to reports, graphs, and other visuals with drill-down and filtering capabilities that make it easy to review, analyze and share the metrics that matter most to your store.

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Stronger College Store Customer Service With Daily Textbook Buyback

Posted by Liz Schulte on 8/16/21 8:30 AM

There are different ways buyback can be handled, depending on the college store’s goals. End-of-term events, cashless, online or daily are options that are available to stores. Today, we are going to look at how to set up a daily buyback and the benefits of choosing this method.

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