How can your store use Textbook KPIs (Key Performance Indicators) to enhance your evaluation of its performance through rush as well as its management of faculty adoptions? MBS’ KPI tools provide easy analysis of key data, including Textbook KPIs. Let’s take a look at the reports that help supply transparency into key data figures as they relate to textbook management.
Join MBS Store Technology Solutions for its biannual Virtual Forum (October 31 -- November 4). The week of events will include hands-on learning, new feature announcements, informative how-to sessions and best practices. Registration for each session is now open.
Social media is a very simple, cost-effective way to engage students with the bookstore. In a perfect world, you would post on your store’s social media account and all of your followers would see and remember the content you post. Better yet, they would heart the post and leave a comment, and maybe even share the information with their friends who don’t follow you. However, as we all know, that is not the reality. So, how can stores get customers to follow and interact with them on social media?
Rush can bring a lot of students through your store, but what keeps them coming back week after week? We have compiled some ideas to help you give students a reason to visit the store regularly and keep sales rolling throughout the term.
Bookstores know how valuable it is to develop strong relationships with faculty members. Even though both the bookstore and faculty want to do what’s best for students, there are challenges: faculty and bookstore staff are busy, each face their own deadlines and the store’s timeline for faculty adoptions may not always match with faculty’s preferred timeline. That’s why communication is key.
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College stores work hard to ensure that all students have easy access to the materials they need to be successful each term. It can be disheartening to hear that a professor recommended students purchase their course materials somewhere else. Get proactive about winning faculty endorsements for the bookstore, so they recommend your store first each term.
Figuring out how many books you will need for each course to meet student demand is an art. Sometimes you are right on the mark, while other times you might have too few, which can lead to students having to shop elsewhere. However, MBS is always here to help. Ensure that your store is the reliable campus hub of course materials and don’t miss out on sales. If you are running short on books, place an ASAP order today!
Increasing in-store traffic and web traffic are essential to expanding the store’s market share and reintroducing students to the benefits of shopping locally. So, how can your store effectively expand its reach now and in the future?
A student goes online to check her schedule for the upcoming term. She clicks on the registrar’s link which takes her directly to the college store site and prepopulates the online shopping cart with her required course materials. After reviewing the contents of the shopping cart, she selects in-store pickup to avoid shipping costs and checks out. The whole experience was easy, and she never once had to wait in line. She arrives in the bookstore on the designated date and time to pick up her order — ready to start a new term. This is a reality more and more students are experiencing. However, what goes on behind the scenes at the college store to make this possible?
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