MBS Foreword

Ideas, information and industry news for collegiate retailers

MBS CRM Expands College Store Marketing and Simplifies Customer Service

Posted by Liz Schulte on 4/25/22, 6:30 AM

Improve your store’s customer service and take your marketing to the next level with MBS Store Technology Solutions’ CRM. This valuable enhancement is available right now to every MBS system partner at no additional cost. With CRM, college stores can take control of the customer relationship and thrive.

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How to Re-introduce Students to Buyback

Posted by Liz Schulte on 4/11/22, 6:30 AM

After the last couple years, many students on campus haven’t participated in or experienced a “typical” buyback. This term, make a plan to introduce, or re-introduce, students to the benefits of selling back their course materials.

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Bring Students Back to the Campus Store

Posted by Liz Schulte on 4/5/22, 6:00 AM

Students are back on campus; it’s time to bring them back into the store. By providing students with the options and cost-savings they want most, your store can regain market share and forge strong relationships with current students. Offering a strong rental program encourages students to visit the campus store rather than relying on online competition.

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Campus Store Conversations: Keeping Up With Market Demands and Trends

Posted by Liz Schulte on 3/28/22, 7:00 AM

In the latest installment of Campus Store Conversations, we sat down with Kristine Herman, Manager, Johnson County Community College Bookstore, to discuss how her store and the MBS system have evolved and adapted together to best serve the store’s customer base and provide the materials they need to be successful.

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Increase Rental Returns and Buyback Transactions with inSite Alerts

Posted by Liz Schulte on 3/14/22, 8:15 AM

Effective communication with students is pivotal to college store success. If students don’t know the campus store is having a sale, then they won’t attend. The same principle applies to end-of-term buyback and rental returns. However, communication with students isn’t as easy as just sending a single email. How can stores keep their message from disappearing into the crowd of voices vying for students’ attention?

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MBS Store Technology Solutions POS Support Team Offers College Stores Vital Support

Posted by Liz Schulte on 3/7/22, 6:00 AM

The POS is one of the most important tools in the college store. A problem with the POS can quickly escalate without the proper support services. That’s why MBS Store Technology Solutions provides college stores with dedicated POS support representatives. We recently sat down with MBS Store Technology Solutions System Support Manager Sam Horn to discuss how his team supports college stores.

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Increase Profitability and Restore Market Share With MBS Rental

Posted by Liz Schulte on 2/28/22, 6:30 AM

When students purchase books at the beginning of the term, cost is one of the top deciding factors for them. Therefore, college stores that are able to offer students as many low-cost options as possible can better compete with online retailers. When you are ordering course materials for the next term, do not forget to also submit your rental list to MBS.

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Shipping to MBS: The Complete Guide

Posted by Liz Schulte on 2/14/22, 6:00 AM

There are many different types of shipments you may need to send to MBS throughout the year. To help simplify shipping, we have consolidated the various shipping instructions you might need into one post that you can easily bookmark or print for future access and review.

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Communication and Coordination Are Key to a Successful Collegiate Retail System Implementation

Posted by Liz Schulte on 2/7/22, 6:30 AM

Adopting a new collegiate retail system doesn’t have to be a monumental undertaking. With ample support, unfettered access to product experts and tailored training, your collegiate retail system switch will take your store to the next level. MBS Store Technology Solutions’ implementation team provides all of this and more.

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Moving Forward With MBS

Posted by Liz Schulte on 1/27/22, 1:00 PM

Those viewing MBS from the outside might assume we are like any warehouse operation. We check in, shelve and ship out course materials — that is true. However, MBS is also so much more. We are a technology company, industry leaders and innovators who serve and support educational institutions.

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