Online shoppers expect an easy and seamless shopping experience on your college store website. Part of that is easy navigation. Many shoppers will not devote a lot of time to searching for the brand, color or size before heading to another website. Website filters help ensure customers can easily sort through your merchandise to find exactly what they want.
With college campuses shut down, Spring 2020 buyback and rental returns went into uncharted territory for a lot of stores. The Dixie State University Campus Store came up with a plan to work within these extraordinary circumstances to get the used books and rental returns they depend on each term, and the results were better than they hoped.
Did you know that on sites like Instagram and Facebook students can make online purchases from your store? Setting up these additional sales channels is relatively simple and could result in more sales for the store.
Even in the midst of a shutdown, campus stores are still going above and beyond to serve their communities and offer students unparalleled support. The College Store at SUNY Potsdam in New York has made four significant changes to provide students with outstanding service and demonstrate how much they care. We recently spoke with Lyndon Lake, Director, the College Store, SUNY Potsdam, to discuss what changes he has implemented in the store and how he keeps the store part of wider campus conversations.
The University of Maryland Baltimore County Bookstore is working hard to adapt and adjust to current conditions. We recently spoke with UMBC Bookstore Director Erin McGonigle to find out how they engage students, increase eCommerce sales, improve their omnichannel presence and promote the UMBC community.
Student employees can be a great resource for campus retail. They bring new energy into the store and provide helpful insight about their likes and dislikes. However, how does this latest generation of student workers differ from previous generations?
Organizing buyback and rental returns is top of mind for many college stores as they work to develop strategies that will best support their store, students and school. We invited stores to join us for a Campus Store Conversations roundtable discussion to share what their stores have planned for the end of term.
Fantastic customer service has the power to set your store apart from the competition. Regardless of store size, the time and care you take with your customers will strengthen your position in the campus community and demonstrate the service you provide. But what does great customer service mean in today’s collegiate retail environment?
With students not on campus this term, many stores are looking at out-of-the-box ways to buy back books from students for subsequent terms. Some stores are offering a drive-up buyback. However, convincing students to make the trip to campus could be difficult. Utilizing inSite Buyback Alerts gives your store a way to let students know the buyback value of their books from the start.
Many of us are adjusting to a new work-from-home routine. We asked you to show us your feathery, woolly and furry friends as you settle into your new office environment. We’ve compiled the fun images you shared of your pets, and some of our pets, to hopefully add a smile to your day.
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