SimpleSource is one of MBS’ most talked about new tools. As Textbook Buyer Sylvia Martinez at Chaffey College Campus Store discovered, streamlining wholesale and marketplace orders has never been easier. One shipment, one invoice and one easy tool: SimpleSource works for every campus store.
Customers are inundated with options when shopping for educational materials. For the campus bookstore, this means your website needs to be a helpful resource that offers customers easy access to course materials and school-branded merchandise while also giving them payment options that include Student Financial Aid (SFA). Here are some ways you can make your website a relevant and trusted option for your customers.
Customer service is a pillar of retail. With growing competition from online distributors, it’s important that campus bookstores go above and beyond when it comes to serving customers. We recently interviewed Field Marketing Territory Manager Beth Gallagher about how bookstores elevate customer service.
Johnson County Community College Bookstore’s Kristine Herman has a deep understanding of the college store industry. She started working for JCCC in the warehouse at age 20. Since then, she’s worked her way up to the role of Assistant Manager. She said her background helps her understand how different parts of the business affect the whole.
To improve the experience in your store, it takes more than knowledgeable, helpful employees. You also need a college store management system that will help you avoid retail pitfalls like long, slow-moving lines, websites that aren’t optimized for mobile and not keeping up with student buying trends. So, what should your college store look for in a retail system?
Topics: MBS Systems, MBS POS, campus bookstore
Our retail management system is always adapting with industry changes and technological advancements. We’ve spoken with some system support experts to get tips that will help you save time and increase efficiency.
Topics: course materials, college store', future of retail
The Georgia Southern University Store takes pride in serving its campus community. Whether it’s through affordability initiatives, campus engagement or an outstanding loyalty program, the store strives to ensure every customer gets the best service. One way they make that possible is by adapting with industry changes.
Your college store retail system is essential to your store. From back-office functions to your eCommerce site and POS efficiency, your system should empower associates and continue to evolve alongside your store. One way to ensure your store is getting the most out of its system is through practical training that is tailored for your store’s specific needs.
Like many college stores, the Thompson Rivers University Bookstore has weathered a lot of industry changes over the last few years. Searching for a way to counteract declining textbook sales and improve student service, Course Materials Purchasing Coordinator Jon Mackintosh signed up for SimpleSource with the hope that he could save time and bring more high-quality used wholesale textbooks into the store.
Not long after Jake Swanson joined Carnegie Mellon University (CMU) University Store as the technology store manager, he was invited to a meeting with some of the nation’s top minds in computer science. The topic: MBS Store Technology Solution’s Apple Device Enrollment Program (DEP).
Contact our editorial team to set up an interview or to contribute a guest post.
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