Foreword Online

Ideas, information and industry news for collegiate retailers



BYU Store’s New Store Design Delivers an Immersive Retail Experience

Posted by Liz Schulte on 1/20/20 6:00 AM

Retail store design plays a critical role in how students and the community view your campus store. When the BYU Store Director Mark Clegg joined the store team, he knew he needed to lead the way in modernizing the store. His goal was to provide the campus community a school-branded immersive retail experience that would bring customers to the store time and again.

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Spotlight: MECC Bookstore Improves the Student Experience With Revenue Generating Ideas

Posted by Liz Schulte on 12/16/19 6:00 AM

Revenue generating ideas help college stores supplement top-line revenue while expanding their customer base. Stores like the MECC (Mountain Empire Community College) Bookstore in Virginia have proactively worked to take on additional services and create new ways to bring customers into the store. We sat down with MECC Bookstore Manager Dora Hill to discuss the challenges her store faces and how she is working to overcome them.

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The College of the Holy Cross Bookstore Streamlines Buyback

Posted by Liz Schulte on 11/25/19 6:00 AM

Now more than ever, it is important for campus stores to simplify and streamline buyback events. The College of the Holy Cross Bookstore has made its buyback a success by ensuring that its student body always has a consistent experience. Students can count on always getting the same great buyback service each term from the same familiar faces staffing the event. The store’s consistency ensures that students always know what to expect and where to get the best return on their textbooks.

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Successful Budgeting for the Campus Store [White Paper]

Posted by Liz Schulte on 11/11/19 6:00 AM

When was the last time your campus store reviewed its budgetary model? Does it match the model your campus uses? These may not be the most exciting questions to ask, but the budgetary model a college chooses can give the campus store valuable insight into administrative expectations and help ensure the store serves the school’s mission. Download the “Successful Budgeting for the Campus Store” white paper to get a breakdown of college budgetary models and a comprehensive guide on actionable ways to increase top-line revenue, minimize operating costs and keep the cost-to-students low.

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Squash Confusing Rental Problems with This Checklist

Posted by T.A. Nathan on 9/18/19 8:00 AM

Textbook rentals are a key part of the modern campus store, but they can get confusing. From mismatched terms to titles not scanning, rental issues can slow down sales and throw a wrench in your productivity. As an MBS POS customer we want to make sure your workflow is quick and efficient. We designed a checklist to guide you through the most common rental issues, saving you time and headaches.

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Quick Tips to Improve Your Faculty Textbook Adoption Rates [White Paper]

Posted by Liz Schulte on 9/16/19 6:00 AM

Campus stores must lower course material costs to help improve college affordability and ensure student success. However, without on-time textbook adoptions, many affordability solutions are simply not possible. The “Quick Tips to Improve Your Faculty Adoption Rates” white paper is designed to help campus stores improve faculty communication and increase adoption rates.

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URI Campus Store Increases Wholesale Textbook Fill Rate with SimpleSource

Posted by Liz Schulte on 9/9/19 6:00 AM

The URI Campus Store has always used a bin-and-hold system for its wantlist fulfillment and hasn't relied on marketplace sourcing. When the store staff saw MBS’ latest, innovative ordering tool, SimpleSource, they recognized that it had the potential to streamline their wholesale wantlist fulfillment and provide greater order transparency.

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Optimize Campus Store Daily Workflow with MBS POS in 5 Easy Steps

Posted by T.A. Nathan on 9/4/19 6:53 AM

Imagine your campus store is a perfectly functional body. Your Point of Sale (POS) system is the legs of this body. When processes slow down at the POS register, the rest of the store slows with it. Sales don’t come in as swiftly, customers become restless and stress builds. The last thing you need is for your legs to stop running in the daily workflow of a campus store.

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10 Ways to Improve Campus Store Graphics and Increase Foot Traffic

Posted by Liz Schulte on 8/19/19 6:00 AM

There comes a time when every campus store will eventually need to create a sign, a social media image or header, or a poster to market an in-store event or promotion to college students. However, some campus stores may not have access to a graphic designer. In those cases, you or someone on your staff, might have to design the piece yourself. A basic understanding of the elements of design helps you produce a better, more professional finished product that entices students into your store

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Which Faculty Have the Greatest Impact on Campus Store Business? An Illustrated Guide

Posted by Lori Reese on 8/14/19 8:00 AM

Excellent campus store faculty relations start with understanding your audience. You need to know as much as you can about the context in which teachers are most likely to receive your communication. Part IV of our Campus Store Faculty Communication Guide includes an illustrated guide to the academic teaching environment, a reference you can use to increase the effectiveness of your faculty message.

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