Foreword Online

Ideas, information and industry news for collegiate retailers



Squash Confusing Rental Problems with This Checklist

Posted by T.A. Nathan on 9/18/19 8:00 AM

Textbook rentals are a key part of the modern campus store, but they can get confusing. From mismatched terms to titles not scanning, rental issues can slow down sales and throw a wrench in your productivity. As an MBS POS customer we want to make sure your workflow is quick and efficient. We designed a checklist to guide you through the most common rental issues, saving you time and headaches.

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Quick Tips to Improve Your Faculty Textbook Adoption Rates [White Paper]

Posted by Liz Schulte on 9/16/19 6:00 AM

Campus stores must lower course material costs to help improve college affordability and ensure student success. However, without on-time textbook adoptions, many affordability solutions are simply not possible. The “Quick Tips to Improve Your Faculty Adoption Rates” white paper is designed to help campus stores improve faculty communication and increase adoption rates.

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URI Campus Store Increases Wholesale Textbook Fill Rate with SimpleSource

Posted by Liz Schulte on 9/9/19 6:00 AM

The URI Campus Store has always used a bin-and-hold system for its wantlist fulfillment and hasn't relied on marketplace sourcing. When the store staff saw MBS’ latest, innovative ordering tool, SimpleSource, they recognized that it had the potential to streamline their wholesale wantlist fulfillment and provide greater order transparency.

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Optimize Campus Store Daily Workflow with MBS POS in 5 Easy Steps

Posted by T.A. Nathan on 9/4/19 6:53 AM

Imagine your campus store is a perfectly functional body. Your Point of Sale (POS) system is the legs of this body. When processes slow down at the POS register, the rest of the store slows with it. Sales don’t come in as swiftly, customers become restless and stress builds. The last thing you need is for your legs to stop running in the daily workflow of a campus store.

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10 Ways to Improve Campus Store Graphics and Increase Foot Traffic

Posted by Liz Schulte on 8/19/19 6:00 AM

There comes a time when every campus store will eventually need to create a sign, a social media image or header, or a poster to market an in-store event or promotion to college students. However, some campus stores may not have access to a graphic designer. In those cases, you or someone on your staff, might have to design the piece yourself. A basic understanding of the elements of design helps you produce a better, more professional finished product that entices students into your store

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Which Faculty Have the Greatest Impact on Campus Store Business? An Illustrated Guide

Posted by Lori Reese on 8/14/19 8:00 AM

Excellent campus store faculty relations start with understanding your audience. You need to know as much as you can about the context in which teachers are most likely to receive your communication. Part IV of our Campus Store Faculty Communication Guide includes an illustrated guide to the academic teaching environment, a reference you can use to increase the effectiveness of your faculty message.

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5 Easy Ways to Improve the Student Experience in Your Campus Store

Posted by Liz Schulte on 8/12/19 6:00 AM

Customer experience is a buzzword in the retail world. A great retail experience can change how a customer perceives a store and the store’s brand. However, in a campus store, the impact of a student’s experience with your store extends beyond the walls and brand of your store. It also changes how students view your entire campus.

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3 Ways to Strengthen Your Campus Store with a Mobile App

Posted by Liz Schulte on 8/5/19 6:00 AM

In today’s retail world, customers have very specific expectations for service, convenience and even technology. As more traditional retailers adopt new technology and practices to improve the customer experience, consumers expect the same level of service from every store they shop with — including the campus store.

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SDSU Bookstore Promotes College Affordability at Freshman Orientation

Posted by Liz Schulte on 7/29/19 6:00 AM

The SDSU Bookstore’s relationship with students begins before classes start. Students need a reliable place where they can purchase their course materials, but great campus stores like the SDSU Bookstore offer so much more. The SDSU Bookstore educates freshman students and their families during orientations by giving them tips on how to save money on their course materials.

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5 Counter Service Best Practices that Improve the Student Experience in the Campus Store

Posted by Liz Schulte on 7/17/19 6:00 AM

As course materials become increasingly complicated, the overall student experience during rush can influence how they see the campus store. Some students see the crowds and immediately decide to order online. Others brave the rush only to become frustrated when they can’t find what they need and have to wait in line for help. Recently, we spoke with several stores that have implemented textbook counter service to improve the student experience in their stores. 

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