Miscellaneous

The Stats Behind Social Customer Service

Offering customer service over social media is super important for college bookstores. Here are the numbers to prove it:

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Chemeketa Community College Sees Boost in ebook, Rental Sales

For Chemeketa Community College in Salem, Ore., a few slips of paper meant big increases in ebook and rental sales. See how:

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One Small Step for Books, One Giant Leap for MBS

In 1969, man walked on the moon. Four years later, MBS was formed. Though they were on much different scales, both were pretty big milestones:

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Keeping Consistent Customer Service

Is the customer service experience consistent through your store? It’s more important than you might think:

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Happy Independence Day!

Happy Independence Day from everyone here at MBS!

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Star Spangled Bookstores

How will you celebrate the 4th of July this year? Whether you spend the day enjoying BBQ, setting off fireworks or overloading on watermelon and Popsicles, we hope you have a safe and fun holiday. Before you head off for the long weekend, though, check out how your fellow college stores are showing their patriotic pride with sales or events inspired by the red, white and blue:

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Brew Up a Break from Inventory – Winner Announced!

We asked college stores to submit pictures of their inventory-taking efforts. Now it’s time to reward one lucky winner with a coffee-themed prize (that includes a Starbucks gift card!) Want to find out who won? Read on:

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Update Your Window Display to Attract Attention

Whether you’re in a large city or small town, maintaining a display program is important to your business: to celebrate the change in season, create visual interest, show new product and tell meaningful stories.

For store owners, visual managers and merchandisers, looking for new and innovative ways to keep your program fresh can be a challenge. Creating an experience for your customers is more important than ever in today’s fast-paced Internet world. Read more:

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Memorial Day

Today we remember and honor those who gave their life serving our country. Thank you.

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April Marketing Plan – Revealed!

It’s no April Fool’s joke. We know it’s only March 31, but this month’s Marketing Plan is so much fun that we just couldn’t wait to release it! Buyback season …

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